Matthew Weetman
GBSadly this company has fallen to new… Sadly this company has fallen to new lows since its acquisition by Miss Group Web support is glacial - with no other way to contact them. Tickets open for 3 weeks with no updates - no way to open tickets from within the support portal I have a full paid Domain stuck at pending internal transfer for almost a month, and now it doesn't resolve. Meaning I have been without hosting or email for 5 days
Kevin Hammond
GBOnce again excellent support from… Once again excellent support from Vladimir from Hostek! By providing clear details on the Chat the problem was quickly resolved.
Doug Sinning
GBVladimir provided me excellent customer service today Although Hostek.com has slowly degraded in service and customer service over the years, I had the pleasure of being assisted by Vladimir today. Not only did he resolve all my issues quickly, but was friendly and helpful. Maybe, just maybe, Hostek is starting to turn around again, and up their game. (fingers crossed)
Doug
GBShane did a wonderful job Shane did a wonderful job. Once he was involved, my issue was resolved almost immediately. However, Justin wasted my time, and left my sit down for almost 24 hours, and completely stopped answering all of my messages. Shane is wonderful, however hostek has caused a few issues with my site recently causing it to crash.
Paul
GBHave been with Hostek since 2008 I typically don't make reviews, however, being a client of Hostek is like having a whole tech team on your payroll. The entire team are highly qualified to figure out just about anything. Caleb, Christopher, Chad, Hunter, Christian, Charles, Aaron and many other are there 24/7 to fix your issues and handle your requests, even the tricky ones.