DecantX

Miami, United States
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4.45
Based on 20 Reviews

5

70.00%

4

20.00%

3

0.00%

2

5.00%

1

5.00%
About DecantX

DecantX is a Fragrance Sampling Service that is based out of Miami, Florida in the U.S.A. Here at Decantx we guarantee all fragrances to be 100% genuine and authentic hand decanted scents from the world’s top niche & designer fragrance houses. We offer hundreds of different perfumes & colognes to choose from for you to begin your fragrance journey in beautifully packaged atomizers with a variety of sizing options, bottle types and colors for you to smell good and feel great! Our wonderful customer base is our main priority. Certifying and providing a positive purchasing experience with a competitively priced service is always our mission! We ensure quick and efficient shipping worldwide with free shipping within the U.S. Decantx rebottles authentic fragrances from the original bottle into our sample bottles and atomizers. Decantx is an independent entity and is not affiliated, connected to, or associated with the manufacturer or designer of the fragrances we sell. DecantX has a dedicated team of professional and helpful customer services reps who are always available and ready to assist any anytime you have questions or concerns. Please reach out to us for any questions, concerns, or feedback - We'd love to hear from you!

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Justin Dunlap
GB

My order was never shipped My order was never shipped. I placed my order and 4/2/24 and quickly received an email stating my item was being shipped. Since then the USPS status has been that they are waiting on the package to arrive for shipment. USPS never received the package from them. They will not respond to emails or phone calls. Browsing this site it is clear they have done this to many, many people. It seems more and more likely that this is just a scam. I will be contacting the FTC and Florida Attorney General's office if they do not respond and resolve my issue.

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Polly
GB

I am a committed customer BUT there are… I am a committed customer BUT there are three things that need to be improved. 1 – website. It's a pain. For example, the search. When you select two brands, it displays "There are no products matching the selection." Second, the shopping cart and promo codes. If you select a product that is 35% off and a product that you have a 20% promo code for, you end up with the same 20% discount to all the items in your cart. 2 - customer service. I have written about these problems twice. I was answered 1 time, saying that I mixed up the discount. There was a silence on my reply message. 3 - labels for 2-3 ml. Huge inconvenient label that makes you can't see the balance. It leaves a stickiness when removed

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Brad M. Purdy
GB

DecantX has a very quick turn-around… DecantX has a very quick turn-around time from point product is ordered to receipt. Also, very responsive when issues or questions arise. Add very reasonable prices and good inventory and it is probably the best sample scent company on the market.

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Andrew
GB

Best website to buy samples Fast delivery, cheap, authentic fragrances. Great support. Didn't receive 1 fragrance. They refunded me it and after 2 weeks sent it for free as a present. Great service, great people.

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Bradley Smith
GB

Great prices & good selection Great prices w/ fantastic discount codes. Fragrance labels match the actual bottles. What they don’t tell you is about the ratings & point building system.. you can rate 10 fragrances you just purchased, but will only get credit for only 1 rating done at a time per month. Other than that, this is my trusted & go-to site for sampling cologne.

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