I am very satisfied with the attention… I am very satisfied with the attention received every time have requested something from you.

Kimberly Schubring has such a pleasant voice to ease your mind Kimberly Schubring was so helpful that she walks me through the whole process to take of being a victim of the identity theft. She makes sure that she gives me assignments let’s say so I can basically understand the process and the steps to make sure I do it correctly. It is truly tough and frustrating when a theft just stole your identity and ruined what you work very hard on, especially after filing a BK.

Fraud Restoration team I signed up for Identity IQ at the end of May and began working with Mark Jackson on an identity theft restoration plan. As I stated in my last review, we were able to get 2 fraudulent accounts removed from my credit report almost instantly. To start the month of June, we are already on a roll getting another fraudulent account removed using the CFPB in just 4 days! The effort by Mark and the identity iq team is unmatched!

Dear IDIQ, Much Appreciation.. Dear IDIQ, I wish to acknowledge with the highest regard, 'Lorie', for the most amazing introductory contact.(!!!). Her 'welcome call' was far more than that, as she shared the possibilities of how I am protected, as well as put an extremely trusted voice to this company. Her range of expertise within this industry as well as IDIQ is beyond impressive. And I might add is a sincerely nice person. Based on the gentleman that thoroughly verified my identity, and now Lorie, I am beyond satisfied I am well protected with my interests being secured. So many thanks with much appreciation for this peace of mind.. Many thanks Lorie, Warmest regards, -texx s.

Accolades for Identity IQ I have nothing but accolades for Identity IQ (well one minor issue which I will explain). Mark Jackson was outstanding at a time when I needed his and Identity IQs' support. Communication and follow-up was expedient and effective. I feel they went above and beyond to help me. And friendly as well. I am a critic of customer service in our country at the moment. But Identity IQ (and Mark in particular) are a true exception to my general opinion of customer service. Well done! My one minor issue was the wait time I experienced several times as I tried several times to call. But email worked just fine!