Craig Strickland
GBAccolades for Identity IQ I have nothing but accolades for Identity IQ (well one minor issue which I will explain). Mark Jackson was outstanding at a time when I needed his and Identity IQs' support. Communication and follow-up was expedient and effective. I feel they went above and beyond to help me. And friendly as well. I am a critic of customer service in our country at the moment. But Identity IQ (and Mark in particular) are a true exception to my general opinion of customer service. Well done! My one minor issue was the wait time I experienced several times as I tried several times to call. But email worked just fine!
Douglas R. Jones
GBChef Douglas R Jones Chef Douglas R. Jones, Westbrook, Ct. : Mark Jackson, of IdIq has helped me regain such solid standing upon all credit scoring bureau's I can't thank him enough, for his professionalism, compassionate heart & focused intent. He got me on tract & kept me on track, I'd recommend his expertise. All day every day, If you want it done right the first time. Call & ask for Mark w/a K at Identity Iq. You won't go wrong.. Chef Douglas R. Jones
Texx Stadiem
GBDear IDIQ, Much Appreciation.. Dear IDIQ, I wish to acknowledge with the highest regard, 'Lorie', for the most amazing introductory contact.(!!!). Her 'welcome call' was far more than that, as she shared the possibilities of how I am protected, as well as put an extremely trusted voice to this company. Her range of expertise within this industry as well as IDIQ is beyond impressive. And I might add is a sincerely nice person. Based on the gentleman that thoroughly verified my identity, and now Lorie, I am beyond satisfied I am well protected with my interests being secured. So many thanks with much appreciation for this peace of mind.. Many thanks Lorie, Warmest regards, -texx s.
Alekzander Gonzalez
GBThe customer service was great was the best customer experience I have ever received The customer service was great was helped out Christian C. Very informative helpful and even helped me look into contacts to verify some information I was looking for outside their company. Overall a great experience from this person for customer service as well and making me feel more comfortable for looking into places to live by informing me about possible scams or frauds.
Dennis Billings
GBThe best monitoring service on the market I've been using Identity IQ for years. The service and monitoring systems are top tier. This platform has identified many of my Identity theft issues over the years and has provided the necessary documentation/ information for me to proceed with filing with the FTC. The restoration specialist, Christian Cruz had the best customer service I've ever experienced. He was quick to respond to my claim and thorough at analysing my claim. He monitored my Identity theft claim constantly and even called me like twice a month and also emailed me constantly to inform me that him and his team were monitoring my account. He would provide me updates of my claim as well. I really felt safe and secure during a time of complete crisis (Identity theft) when working with Christian at Identity IQ.