Accolades for Identity IQ I have nothing but accolades for Identity IQ (well one minor issue which I will explain). Mark Jackson was outstanding at a time when I needed his and Identity IQs' support. Communication and follow-up was expedient and effective. I feel they went above and beyond to help me. And friendly as well. I am a critic of customer service in our country at the moment. But Identity IQ (and Mark in particular) are a true exception to my general opinion of customer service. Well done! My one minor issue was the wait time I experienced several times as I tried several times to call. But email worked just fine!

Unbelievable! I called Equifax to check on a dispute and the rep asked for my credit card number so she could charge a one time $1 fee to verify that it was me. Then she provided no information to me and the next thing I knew there was a $1 Charge by Identity IQ on my credit card statement. Weeks later I now find that there is a $19.99 charge for a month and an accompanying email. I did not authorize anyone to sign me for up for a $19.99 per month fee with this company! This is nothing but a scam. I will be calling on Monday morning and that charge better be removed and promptly. This is BS big time. I find it ironic that a company with this name would pull such shenanigans in the times we live in. It is just plain disgraceful.

Fraud Restoration team I signed up for Identity IQ at the end of May and began working with Mark Jackson on an identity theft restoration plan. As I stated in my last review, we were able to get 2 fraudulent accounts removed from my credit report almost instantly. To start the month of June, we are already on a roll getting another fraudulent account removed using the CFPB in just 4 days! The effort by Mark and the identity iq team is unmatched!

This company is dishonest This company is dishonest! Reps talk to you AS IF they are your creditor with no real identification of who and what they are. Then they collect account information and charge your account without your authorization. Total scam!

Chef Douglas R Jones Chef Douglas R. Jones, Westbrook, Ct. : Mark Jackson, of IdIq has helped me regain such solid standing upon all credit scoring bureau's I can't thank him enough, for his professionalism, compassionate heart & focused intent. He got me on tract & kept me on track, I'd recommend his expertise. All day every day, If you want it done right the first time. Call & ask for Mark w/a K at Identity Iq. You won't go wrong.. Chef Douglas R. Jones