What went wrong product What went wrong: I received the incorrect order I ordered two detanglers and two bottles of moisturizers: I received the two bottles of detanglers,one bottle of moisturizer, and one bottle of hair conditioner ( I did not order conditioner). The delivery took a very long time I did receive messages letting me know there was a probable at the port. I won’t be in ordering again takes to long to receive your order. I would love to receive my corrected offer. Unhappy expectations. Please send a link so that I can include pictures of the products I received. There definitely was a mistake with my order.

My experience with bkeratinstore.com… My experience with bkeratinstore.com has middlin' been run of the mill. Selecting the items I was seeking was a economically. The shipping charges were reasonable. I guess it was familiar to use their website. It was decent enough to receive the items with a bounded timeline. The mediocre service was sufficient for me. Overally, it was a pretty mediocre.

Great customer service My product was stalled at the Miami port and then flagged as "damaged". BKeratin immediately processed a new order and re-shipped a new product at no new cost. They were considerate and helpful throughout the whole process. Definitely recommend!

I am extremely satisfied with the… I am extremely satisfied with the quality of the products. I follow the instructions and always obtain beautiful hair.

My experience with bkeratinstore.com… My experience with bkeratinstore.com was medioker. There's nothing special about this company as compared to many others out there. The selection is avarage and the customer service was neither great nor bad. It was just so-so. The prices seem to be in line with other places, but nothing that stands out. All in all, a passible experience, but I doubt I'll be coming back any time soon.