Bkeratin Professional...!! My name is Vicky, I can only say that I'm very happy with the product and also very impressed with the delivery, after I did bought it I realized that this items was arriving from another country, so I was a little worried about the shipping, but for my surprise it arrived in the time frame it was specified. So that's why I did give them a 5 stars ..!!

Great customer service My product was stalled at the Miami port and then flagged as "damaged". BKeratin immediately processed a new order and re-shipped a new product at no new cost. They were considerate and helpful throughout the whole process. Definitely recommend!

No updates on my order I placed an order on October 4th, 2021. So far no updates for it. In the web appears an order delivered to another address, while also received another tracking number through mail which haven't been shipped or no updates from UPS. So here I am waiting for an order that I don't know if its lost or when I'm going to receive it.

excellent keratin ❤️. excellent keratin ❤️., being a single step makes the process much easier than with other brands, it is the second time that I use it and I would continue using it, the mask helps me a lot to shine 👍 📍fast shipping and very safe packaging

What went wrong product What went wrong: I received the incorrect order I ordered two detanglers and two bottles of moisturizers: I received the two bottles of detanglers,one bottle of moisturizer, and one bottle of hair conditioner ( I did not order conditioner). The delivery took a very long time I did receive messages letting me know there was a probable at the port. I won’t be in ordering again takes to long to receive your order. I would love to receive my corrected offer. Unhappy expectations. Please send a link so that I can include pictures of the products I received. There definitely was a mistake with my order.