Great products...slight confusion in shipping When the package arrived, everything was carefully wrapped. I love the products! I gave 4 stars rather than 5 because there was a delay in shipping, and my first inquiry (email) went unanswered.But when I finally phoned customer service, I had an immediate response and the package was expedited. I also received a couple of very nice small samples as an apology. I will definitely order again.

Great Experience! When I realized the shipment was coming from Brazil I got concerned with delays, especially now during this COVID-19 crisis. But the order got here 3 business days before expected time. The products were well-packaged and arrived in mint condition. Will be buying from them again! Thanks, Bkeratin Profesisonal!

Amazing!! Amazing!!! I’m a Brazilian leaving in the USA for 20 years and I found this website on Facebook. I ordered Borabella Brazilian keratin and I loved it great results. I highly recommend this website for good hair products. Delivery time was as perfec. Thank you so much for great products and short delivery time specially coming from Brazil!

My experience with bkeratinstore.com… My experience with bkeratinstore.com was medioker. There's nothing special about this company as compared to many others out there. The selection is avarage and the customer service was neither great nor bad. It was just so-so. The prices seem to be in line with other places, but nothing that stands out. All in all, a passible experience, but I doubt I'll be coming back any time soon.

Great experience at all times! The experience was great! You guys kept communicating with me, since the day I placed my order, until it got delivered. The products that I purchased: Bomba mask and the Bomba shampoo. I loved the promo that you had for these products and the quality. Thank you for being great! I’ll be back once my products are out. I will definitely recommend it.