Good product, but communication could improve The hairdryer I purchased arrived well packed and works fine. It was received within the 3 to 5 working days stated. However, I did find that communication from the company could be improved to assure the customer that their order had been received, an approximate delivery date and via what method.

I haven’t received the item yet I haven’t received the item yet. Nothing ! Yet I am being asked already about my experience. I also had an email today saying the whole order was complete… but I don’t have the item that I bought !!!

My delivery arrived a day earlier than… My delivery arrived a day earlier than expected. Fortunately the parcel was able to fit through the letterbox, as I wasn't at home to receive it

Silky soft Really happy this was recommended to me my face feels so soft and for the price I'm happy with it.

GHD Helios hairdryer - issue with product I ordered a GHD Helios hairdryer. There was an issue with my order. I emailed Beautykick’s customer services department and received a prompt response apologising for the issue. Lola contacted me to discuss the matter further and kindly offered a couple of options to resolve the issue which I am happy with as the product was bought for a birthday gift. Thank you for your help and I will recommend you going forward based on my experience of the how you have handled the situation turning it in to a positive experience.