Easy to order items I purchased were… Easy to order items I purchased were well priced quick delivery packaged well and LOVED the freebie samples

GHD Helios hairdryer - issue with product I ordered a GHD Helios hairdryer. There was an issue with my order. I emailed Beautykick’s customer services department and received a prompt response apologising for the issue. Lola contacted me to discuss the matter further and kindly offered a couple of options to resolve the issue which I am happy with as the product was bought for a birthday gift. Thank you for your help and I will recommend you going forward based on my experience of the how you have handled the situation turning it in to a positive experience.

As expected Took a week to deliver which was a bit disappointing but otherwise easy to navigate website and ok pricing. Shame no freebies/ trial size offerings!

Great product, great price, slow to send I made a purchase on a Sunday night, no confirmation email, waited til Thursday to email them, and was sent a tracking code generated on Monday night but no further updates on tracking. Queried this by email and got an update from Royal Mail that it was on the way, delivered Saturday. Great product, great price, slow to send

I ordered the item and heard nothing I ordered the item and heard nothing. 2-5 days has so far turned into 10. I had to open a case with Paypal because I received no tracking information or confirmation and phoning the company went to an EE answerphone. Twice! Emails were returned with mailer daemon and only when I had Paypal contact the company did I receive a tracking number. But nothing yet. I shall wait and see if the item is real and write another review accordingly. But this far terrible.