Elsie Edwards
CASuperb Custom Service: I emailed in Sunday which I of course… I emailed in Sunday which I of course; knew the company would be closed. I received an acknowledgement early Monday morning and within 30 minutes I had a response from shipping that the adapter was being shipped. Now that’s service, great Customer Service. Thank you.
CT
GBGood job! The representative was knowledgeable, friendly and polite. I received my order in less than a week! It was very quick!
Ron Daskalchuk
CAAfter struggling and rationing to get… After struggling and rationing to get by with the gel out of stock, it was wonderful to get our items shipped quickly. All the pressure is off. Thanks
Karen Howe
CA1-800- contact not explanatory The initial phone call was not explanatory about the return process. I lost valuable treatment time securing the refund paperwork @ Costco. Would have been helpful had I received the directive email sooner.
Deb Szatylo
CAGreat exchange policy I purchased this Costco online in December, once received it only worked once and then malfunctioned. Contacted Silk’n and they sent out a replacement which so far is functioning. I have no comments yet on how good it works at stopping hair growth.