I bought the Silk'n Jewel Hair Removal… I bought the Silk'n Jewel Hair Removal Device and it has not changed my hair growth at all. I am light skin with dark hair so pretty much the perfect candidate and it still does not work and the device doesn’t work half the time even on the second setting it will just click a few times and turn off even though I am very light skinned and should be able to use the second setting no problem. This device is bogus don’t waist your money on it

Amazing Customer Service and follow up Amazing Customer Service and follow up. Hinda, the lady who helped me has a natural ability to understand and feel what your customers are experiencing. She was able to meet my needs effectively. We have been communicating for over 2 months and I was always kept in the loop about the return of my product (slight defect) and when I would receive the new working item. Well done! I appreciate your great customer service and attention to detail. thank you! Lorraine

Great exchange policy I purchased this Costco online in December, once received it only worked once and then malfunctioned. Contacted Silk’n and they sent out a replacement which so far is functioning. I have no comments yet on how good it works at stopping hair growth.

Don't purchase online from them because… Don't purchase online from them because their carrier is DPD. My order is stuck in DPD in same city for 3 days. But Silk'n wrote in their website when I was ordering that delivery time to Germany is 2-3 working day. I need my order today Because I'm living Germany on Monday. Don't buy from them directly

Seeing results with the Infinity Bought the Infinity. I was and am still nervous about this hair removal method in the short run and long term, but so far the Infinity has been just about painless to use even on the highest level. I’ve only felt some mild twinges in sensitive areas while working with the two highest levels. After a few months of carefully following the company’s directions, I have fewer, sparser patches to shave. I have chronic skin issues that are aggravated by the hair growth cycle, so this treatment provides welcome relief.