FirmsDesk

Orlando, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About FirmsDesk

High-quality website support and Virtual Assistant Service Provider in the USA

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Jianning
GB

Horrible experience with Woodbow! Horrible experience! If there is a negative score, I would gave them a score of -10. After the initial charge of $399, I told them do not renew my subscription. However, hey keep charging my card money of $99 each week, which I told them many times please stop doing it. The manager Rabinesh Chand said he was going to take care of it, but nothing happened. I am working with my credit card company to dispute all the charges. Terrible expericence!

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Wst Wst
GR

Please please avoid this company!!! Please please avoid this company. They are the worst people ever. Not even able to communicate properly with you to organise a simple zoom meeting. Not able to understand your time zone. Very poor communication and there was no update on the tasks we asked them to complete. They avoided giving us a simple answer and made us wait for them in the zoom meeting room a number of times. I don't even know why they exist. We have asked for a refund and they have of course disappeared and didn't even have the courtesy to apologise to us for their lack of professionalism. We are totally disgusted by them and we wish we had never crossed paths with them.

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John
GB

Woodbows VA designed a website for me I had the pleasure of working with Prabha from WoodBows, and I must say that the entire experience was incredibly smooth and satisfying. From start to finish, Prabha demonstrated a high level of professionalism and clear communication, making the collaboration a seamless process. One aspect that stood out during our partnership was Prabha's impressive turnaround time. Projects were completed promptly, allowing me to meet my deadlines without any delays. This level of efficiency was greatly appreciated and ensured that I could move forward with my plans without any hindrances. Throughout our interactions, Prabha consistently displayed a genuine eagerness to understand and meet my specific needs. She actively engaged in asking relevant questions and provided clear instructions, which showcased her commitment to assisting my thought process and ensuring that we were always on the same page. This attention to detail and willingness to go the extra mile greatly contributed to the success of the project. As a result of Prabha's dedication and expertise, I am thoroughly satisfied with the outcome. The collaboration helped me gain the momentum I needed to propel my endeavors to the next stages and beyond. It is without hesitation that I would consider Prabha for any future projects, as her professionalism, communication skills, and ability to deliver exactly what was needed left a lasting positive impression. I would like to extend my heartfelt gratitude to Prabha for her exceptional work and invaluable contribution. Her efforts have made a significant difference in my journey, and I am grateful for the opportunity to have worked with her.

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Johnny Pethulus
GB

Timely help from you guys They helped our business at the right time when we were about to go under. We had a few in house employees. They were not able to continue thanks to the recent disaster. We looked around the freelancing sites. It didn't work out for us. We came to know about them through a friend of mine. It has been five months. We never looked back. Hiring them was one of the best decisions we made in 2020.

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Bretta Provost
GB

I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

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