I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

Timely help from you guys They helped our business at the right time when we were about to go under. We had a few in house employees. They were not able to continue thanks to the recent disaster. We looked around the freelancing sites. It didn't work out for us. We came to know about them through a friend of mine. It has been five months. We never looked back. Hiring them was one of the best decisions we made in 2020.

No replies Scheduled an introduction call twice - nobody got in touch. Never answered questions by email. Only once wrote an email (from Mithun Baiju) offering to "start right away" - without even asking about business specifics.

Honest review and experience Well, I originally believed that Woodbows was a decent company. I was a customer for well over four months. The assistant I was working with was not very competent but still got things done, so I was content. But slowly, the work rate dropped to almost zero, and the hours kept going up. I started getting charged 30 hours for a single spreadsheet. I requested they stop my subscription. Nothing happened, and I kept getting charged, so after 300 dollars wasted, I put a hold on my card. Like others have pointed out, the manager was Rabinesh Chand. Then, my assistant called me one day, crying. She said she was cut off from the company with no explanation. Truly a horrible company. They have paid for good reviews from bloggers, but I haven't met anyone who hasn't lost money using them.

As busy solopreneur As busy solopreneur, I had built up a huge backlog of items to organize, including formatting G-docs. I found Woodbows through a trusted friend and working with Woodbows a pleasant and productive experience. I have two other project partners who now rely on Woodbows. Nothing but kudos and gratitude.