FirmsDesk

Orlando, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About FirmsDesk

High-quality website support and Virtual Assistant Service Provider in the USA

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Michael Jay Moon
GB

As busy solopreneur As busy solopreneur, I had built up a huge backlog of items to organize, including formatting G-docs. I found Woodbows through a trusted friend and working with Woodbows a pleasant and productive experience. I have two other project partners who now rely on Woodbows. Nothing but kudos and gratitude.

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Benjamin Josh
GB

One of the best virtual assistants I… One of the best virtual assistants I have ever tried. I tried so many other big companies, but nothing worked out for me. However, I chose WoodBows through a reference from my business partner. My virtual assistant Cedric started taking care of my entire business from the day one and he is so dedicated that he even gave tips on how to improve our sales. Such a great team to work with.

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Sohum Thakkar
GB

Honest review and experience Well, I originally believed that Woodbows was a decent company. I was a customer for well over four months. The assistant I was working with was not very competent but still got things done, so I was content. But slowly, the work rate dropped to almost zero, and the hours kept going up. I started getting charged 30 hours for a single spreadsheet. I requested they stop my subscription. Nothing happened, and I kept getting charged, so after 300 dollars wasted, I put a hold on my card. Like others have pointed out, the manager was Rabinesh Chand. Then, my assistant called me one day, crying. She said she was cut off from the company with no explanation. Truly a horrible company. They have paid for good reviews from bloggers, but I haven't met anyone who hasn't lost money using them.

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Jianning
GB

Horrible experience with Woodbow! Horrible experience! If there is a negative score, I would gave them a score of -10. After the initial charge of $399, I told them do not renew my subscription. However, hey keep charging my card money of $99 each week, which I told them many times please stop doing it. The manager Rabinesh Chand said he was going to take care of it, but nothing happened. I am working with my credit card company to dispute all the charges. Terrible expericence!

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Bretta Provost
GB

I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

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