FirmsDesk

Orlando, United States
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3.65
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

5.00%

1

30.00%
About FirmsDesk

High-quality website support and Virtual Assistant Service Provider in the USA

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Bretta Provost
GB

I HAD High Hopes I had high hopes for the VA services as it was very highly rated. However, I didn't have a good customer service experience. Even though I uploaded my tasks to Click Up, their communication platform, no one saw the tasks for two weeks. After a reached out to ask what happened, they said, "oh, sorry." They also kept switching VA, so I would have to re-enter all of my security codes for my social media (I have two-factor security set up). This would take a lot of extra time from my day to ensure they could access everything. Why am I paying someone if I have to keep granting access?? They could never get my TikTok to work. I was immediately contacted on the two-month date about continuing payment even after the two-week delay. After I said no thank you to renewal, I thought they would reach out to ask why. Not a peep. I wouldn't recommend it since they made no effort to compensate me for the lost two weeks or changing VAs regularly, causing a lot of extra work on my part.

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Damir Mukimov
DE

Awful experience to be honest Awful experience to be honest. Super slow work and lack of communication. They can disappear for 2 weeks and then try to reach you 5 times in 1 hour and be angry that you don't respond straight away. Waste of money. Added later: I wrote them multiple emails after their answer here and haven’t received any response, again. They are scammers, don’t use their services. Trust the amount of bad reviews that they constantly try to overpower with fake reviews

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Владимир Коноплицкий
GB

No replies Scheduled an introduction call twice - nobody got in touch. Never answered questions by email. Only once wrote an email (from Mithun Baiju) offering to "start right away" - without even asking about business specifics.

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Brandi Peterson
GB

I recently had the opportunity to work… I recently had the opportunity to work with the Woodbows VA team, and I was blown away by their professionalism and attention to detail. Monica and Vidhya were incredibly knowledgeable and skilled in their respective areas of expertise, and they always went above and beyond to make sure our project was completed to the highest possible standard. From the initial consultation to the final delivery, they exceeded our expectations at every turn. They were always available to answer our questions and address any concerns we had, and they were incredibly responsive and communicative throughout the entire process. One thing that really impressed me was their ability to work collaboratively as a team. Each member brought a unique skillset to the table, and they were able to seamlessly integrate their efforts to produce a final product that exceeded our expectations. Whether it was Monica's exceptional project management skills, Vidhya's keen eye for design, or Surya's technical expertise, every member of the team played a critical role in the success of our project. I would highly recommend Woodbows to anyone looking for a top-notch virtual assistant service. They are professional, knowledgeable, and truly committed to delivering exceptional results. I'm so glad I had the chance to work with Woodbows, and I'm excited to see what they do next.

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JC
GB

Surya has been awesome to work with Surya has been awesome to work with. They took the time to fully understand the task and have been producing exactly as requested. Highly reccomend.

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