I was recommended Avadirect by a friend I was recommended Avadirect by a friend, and I've not regretted it! From the very first impressions I had of Avadirect via their website and how easily I could operate it and tinker with options, to being in direct contact with Kyle to finalize some details and provide some key insight into my system. I've had my rig for almost 2 months now and I couldn't be happier! As an unexpected bonus, the keyboard and mouse I got with the tower are AMAZING and I really enjoy them!

I had a problem with the keyboard that… I had a problem with the keyboard that I ordered with my new computer. The final decision was to replace the keyboard. Very helpful.

Worse experience I placed my order in November and it finally has shipped 4 months later. First, either the mail delayed or they lost my first payment. Two weeks later they said they received a second check but it was never returned to me as they said they would do. They changed my SSD to prevent a backorder without asking first, then did nothing for nearly two months waiting on a video card. Finally, I called them fed up and they told me that if I kept that video card they didn't know when my order would ship, even after 3 months. I asked them for other options and they didn't have anything equivalent. After they wanted to either downgrade my card or charge me hundreds extra, and with all the time that had passed, I asked about canceling. Despite not being able to fulfill my order, they wanted to charge me a fee. Upon asking to talk to a manager, they magically found another card that was still over a hundred dollars more, but I conceded. Then the computer failed testing and was delayed again. Finally, and probably the last straw to convince me to take time to write a review, the promos offered with the order back in November were not honored by the company and they blamed the manufacturers rather than taking responsibility for taking 4 months to fulfill an order even though I expressed this concern well before they expired. Maybe it was the perfect storm, but they should at least try to make it right.

They were timely and helpful They were timely and helpful. If I ever need to purchase a computer again I will definitely use them.

Excellet Experience Super fast, easy to buy, and cheapest price at the time.