Great machine Fair price Great service and a fair price. The computer came as ordered and wasn't loaded with crapware nobody wants. It works great and I'll order my next machine from them.

Avadirect is Amazing! After searching around the many different PC building sites, I found Avadirect. Their customization options were far superior to all of the other sites, which is why I chose them. With the help of one of the amazing staff members, we put together a beast of computer, and although I had to swap out a few parts to avoid waiting for months, I am very satisfied with what I received. The computer arrived extremely fast after going through all of the quality tests, and it was very well packaged. Everything was intact, and the cable management was better than I could have imagined. I've never been happier with a PC than I am with this one. I would definitely recommend Avadirect to anyone in the market for a new build.

They were timely and helpful They were timely and helpful. If I ever need to purchase a computer again I will definitely use them.

Flawless Execution Both the build and shipping came off without complications. Packing it for shipping was the Chef's Kiss. And my PC arrived early. Checked all the connections and fired her up. Very happy with the results. Cable management was a work of art. I only wish I could buy a 2nd build now! But I have state of the art for my budget and no complaints what so ever.

Worse experience I placed my order in November and it finally has shipped 4 months later. First, either the mail delayed or they lost my first payment. Two weeks later they said they received a second check but it was never returned to me as they said they would do. They changed my SSD to prevent a backorder without asking first, then did nothing for nearly two months waiting on a video card. Finally, I called them fed up and they told me that if I kept that video card they didn't know when my order would ship, even after 3 months. I asked them for other options and they didn't have anything equivalent. After they wanted to either downgrade my card or charge me hundreds extra, and with all the time that had passed, I asked about canceling. Despite not being able to fulfill my order, they wanted to charge me a fee. Upon asking to talk to a manager, they magically found another card that was still over a hundred dollars more, but I conceded. Then the computer failed testing and was delayed again. Finally, and probably the last straw to convince me to take time to write a review, the promos offered with the order back in November were not honored by the company and they blamed the manufacturers rather than taking responsibility for taking 4 months to fulfill an order even though I expressed this concern well before they expired. Maybe it was the perfect storm, but they should at least try to make it right.