Anastasiia Diedkova
USHight quality product for less money I love Dossier! I heard about them from my colleague and decided to try them since they replicate nearly identical dupes of upper end perfumes, and ended up placing g 4 different orders. Their perfumes are very good, last long, and smell basically the same as original perfumes. I also appreciate their customer service. They are very attentive to customer's needs, respond pretty fast and prioritize their client. I will always be their loyal client.
Marie L
USCustomer Service Excellence I placed my first order to Dossier and realized that one of my cart items was incorrect. I quickly sent them an email in hopes of getting someone’s attention before shipping. Within a few minutes I received an email that they could correct my order for me. I was amazed at their quick response time. Thank you Ion. Your assistance was truly a blessing. Marie L.
Kiersten Duncker
USEfficient staff There was a typo in my address that I didn't notice until the package was unable to be delivered. I emailed dossier and Andrew was very quick to get the issue straightened out, resolved, and ready to ship again to the right address. This all took place within 15 minutes.
Kate
USGreat Customer Service I had to reach out to customer service due to a lost package (no fault of Dossier). Every one of my emails were answered almost immediately and the issue got resolved painlessly. I've purchased Ambery Saffron from Dossier 4x now and can't recommend them enough! Thank you Adrian and Samara!
Lisa-Marie Larocque-Aleman
CAGave me headaches!! + 10$ fee return Ordered and wanted to try the labo copy perfume, overall packaging was good and all but the scent omg, it was so strong it gave me huge headaches. I didn’t want it anymore and so returned it and they charged me 10$ for the return. I honestly think they shouldn’t charge for returns when it involves the person not liking the smell. Won’t be buying anymore and won’t be trying out more , typically paying 10$ when I am trying perfume. Not worth it