Mamabredm
GBHelp within 24 hours!! Absolutely wonderful customer service this company has. 100% makes me want to recommend to friends. I had an old light unit I was unfortunately only able to use a few times before having to discontinue use due to pregnancy. Unfortunately, after I had my baby and went to use my unit again, it malfunctioned, meaning I’d have to repurchase the whole thing again. I reached out to customer service (Dale) who replied within 24 hours and offered to replace my unit with the newer version, no questions asked. Super pleased with the help and so excited to get back to teeth whitening!!
Scott Ohlms
GBExcellent service after product stopped working I had a previous version of Auraglow's Deluxe Home Kit with the battery-operated light unit that stopped working. Despite being older, it hadn't been used very many times and battery replacement did not current the problem. I reached out to Auraglow and was promptly contacted back by Dale from their customer service. He requested a few pieces of information and by the next morning, he had one of their brand new rechargeable light units being shipped out to me as a replacement. Some companies would simply say it had been too long, here's the cost for a new unit, or "Sorry, that happens." It's nice to know some companies are still willing to improve and stand behind their products.
KELLY
GBSUPERB!!! SUPERB! EXCELLENT! A few terms that sum up my experience with customer service. My daughters cat destroyed her cable charger on a Friday… I sent email explaining the situation and honestly expecting no reply. MONDAY MORNING, not only had Dale replied, he said that a new cord will be in the way! It was already shipping by mid Monday morning! This is the BEST service I’ve received in YEARS!!!! Thank you and we are customers for life!
Sieg Mills
GBMy teeth were getting shockingly stained My teeth were getting shockingly stained from drinking tea. Getting your teeth whitened by a dentist is ridiculously expensive, so I decided to try Auraglow. I was amazed at how fast it works, after 2 days, the stains were much lighter. I have no doubt that with continued use, they will be gone. The customer service is great, I had a question and they replied the next day.
Jule Edmunds
GBAuraglow Out-whitens Expensive Dental Whitenerss I have tried expensive dental whitening kits as well as other leading whitening products, but Auraglow out-whitens all of them in a very short time. Whether I chose the whitening pen or the gel, each one effectively whitens to a bright smile. -H. Hesseling