I am updating my previous review "I… I am updating my previous review "I ordered 2 shirts and a suit on 7/25". The company has tried to make things right by offering free merchandise, which I declined. One has nothing to do with the other. But they did try so I must give them that. They did apologize and I accepted. I have always liked the store and will continue to shop there. Sorry but I don't know if I will give the online store another chance.

Bought three suits in the Howard Beach… Bought three suits in the Howard Beach store. Very happy with the quality. Very disappointed with the service. All three pants were in need of tailoring which I paid for. I brought the pants back several weeks later because the rear of the pants were still sagging. I was re-charged for this tailoring. Two of the three pants were never even worn! The tailor said the length needed to be re-tailored as well. The store rep wanted to charge me for that too. Did I grown in those few weeks? Very poor customer service. I will never step back in the store. Hope that $75 makes them very happy!

So far a month has gone. I did not receive my order over a month ago, I ordered a pair of shoes from this company. They sent me a confirmation. So far I did not receive my order. I emailed them three time so far and contacted them. No answer from this company. I am still waiting to receive my order.

I would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried

This was 3rd boys suit purchased from… This was 3rd boys suit purchased from this shop. Drove my kids up to store almost 2 yrs ago and ordered other 2 online. Suit i bought this time was $80 and included shipping. Fit well (still getting altered). Couldn't be happier. Not investing in a Brioni for kids. Never had to return anything. Will order all future suits from this business. Quality better than walmart, for sure. I live in south carolina.