Terrible Experience I placed an order on a weekend and did not receive confirmation of sale until Monday. I needed ties and suspenders for a function the following Saturday. They never arrived. The postal service notified me Saturday morning that the company put the wrong address on the package and it was returned to sender. My address is correct on the order and they managed to charge my credit card very easily. The stores do not carry the same stock as the website so I could not purchase at my local store, and when I tried calling no one answered the phone. I will never shop at this site again.

I would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried

I placed an order online and received the wrong items. I placed an order online and received the incorrect products as far as sizes and fit, and was supposed to get a return phone call about getting them exchanged and no one has done so. I’m going to process my exchange at a store because I don’t have that much time to waste and wait until someone calls me back.

This was 3rd boys suit purchased from… This was 3rd boys suit purchased from this shop. Drove my kids up to store almost 2 yrs ago and ordered other 2 online. Suit i bought this time was $80 and included shipping. Fit well (still getting altered). Couldn't be happier. Not investing in a Brioni for kids. Never had to return anything. Will order all future suits from this business. Quality better than walmart, for sure. I live in south carolina.

Could be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.