I ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.

Incredible shopping experience Purchased the three suit deal. Shirts, belt, socks and other accessories all included. Initially purchased the first suit for a wedding last year. Set my son up with the second suit and today I went in for the third suit. Welcomed by Kerry, who was very helpful and friendly. Kerry introduced us to Jeff the store manager. Jeffrey was patient and extremely knowledgeable. I went with the first suit Jeff picked out for me in the proper size and color. Also professionally altered my suit before I left the store. Exceptional service! In addition, helped me purchase a new overcoat which was conveniently on sale! Thank you Jeff and Kerry for a terrific experience. You are both an asset to Karako Suits!

My son needed a suit for a wedding My son needed a suit for a wedding, and the salesman immediately took them to look at one of the most expensive suits in the store. When my daughter in law said no thank you, the salesman immediately said in a snotty way “Who’s wearing it, you or him?” So they walked out. On the way out they saw some nice, reasonably priced suits but they were not going to shop there after what happened.

I would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried

This was 3rd boys suit purchased from… This was 3rd boys suit purchased from this shop. Drove my kids up to store almost 2 yrs ago and ordered other 2 online. Suit i bought this time was $80 and included shipping. Fit well (still getting altered). Couldn't be happier. Not investing in a Brioni for kids. Never had to return anything. Will order all future suits from this business. Quality better than walmart, for sure. I live in south carolina.