Guest
GBI ordered a gift card I ordered a gift card. I was told it would be shipped. I was expecting an actual card. Instead, I received (via Fed Ex) a piece of paper that said it was a gift card. It looked like a receipt, not what you would want to give as a gift.
Gerald Valentine
GBI would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried
Warren Bub
GBKarako Suits & Evie are Great Went to Karako in Howard Beach N.Y. for the first time recently & I have to say that I was blown away by the knowledge, professionalism & care that our salesperson Evie gave us. She was incredible & she was able to make what can be a somewhat stressful situation relaxing & fun. She knew exactly what she was doing & how to accommodate us. Thank you Karako & especially THANK YOU EVIE !!!!....I highly recommend this Karako store & make sure to ask for Evie
Domenic Thomas
GBI usually do not purchase suite on… I usually do not purchase suite on online. However, I was carried away by your website and collections. I hate my experience with you. The clothes look dim and old. The sizes are great and fitting to me. You need to improve.
Al
GBI ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.