Gerald Valentine
GBI would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried
S Talbott
GBCould be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.
Guest
GBI ordered a gift card I ordered a gift card. I was told it would be shipped. I was expecting an actual card. Instead, I received (via Fed Ex) a piece of paper that said it was a gift card. It looked like a receipt, not what you would want to give as a gift.
Claude Belle
VIWas a little unhappy your company is… Was a little unhappy your company is the only one have a problem shipping to the USVI St.Croux . i have made out order from singapore to my mailing address.
Alfred
GBI am updating my previous review "I… I am updating my previous review "I ordered 2 shirts and a suit on 7/25". The company has tried to make things right by offering free merchandise, which I declined. One has nothing to do with the other. But they did try so I must give them that. They did apologize and I accepted. I have always liked the store and will continue to shop there. Sorry but I don't know if I will give the online store another chance.