Alexander
GBI placed an order online and received the wrong items. I placed an order online and received the incorrect products as far as sizes and fit, and was supposed to get a return phone call about getting them exchanged and no one has done so. I’m going to process my exchange at a store because I don’t have that much time to waste and wait until someone calls me back.
Frank Bifulco
GBBought three suits in the Howard Beach… Bought three suits in the Howard Beach store. Very happy with the quality. Very disappointed with the service. All three pants were in need of tailoring which I paid for. I brought the pants back several weeks later because the rear of the pants were still sagging. I was re-charged for this tailoring. Two of the three pants were never even worn! The tailor said the length needed to be re-tailored as well. The store rep wanted to charge me for that too. Did I grown in those few weeks? Very poor customer service. I will never step back in the store. Hope that $75 makes them very happy!
S Talbott
GBCould be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.
Warren Bub
GBKarako Suits & Evie are Great Went to Karako in Howard Beach N.Y. for the first time recently & I have to say that I was blown away by the knowledge, professionalism & care that our salesperson Evie gave us. She was incredible & she was able to make what can be a somewhat stressful situation relaxing & fun. She knew exactly what she was doing & how to accommodate us. Thank you Karako & especially THANK YOU EVIE !!!!....I highly recommend this Karako store & make sure to ask for Evie
Gerald Valentine
GBI would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried