Guest
GBI ordered a gift card I ordered a gift card. I was told it would be shipped. I was expecting an actual card. Instead, I received (via Fed Ex) a piece of paper that said it was a gift card. It looked like a receipt, not what you would want to give as a gift.
Gerald Valentine
GBI would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried
Alexander
GBI placed an order online and received the wrong items. I placed an order online and received the incorrect products as far as sizes and fit, and was supposed to get a return phone call about getting them exchanged and no one has done so. I’m going to process my exchange at a store because I don’t have that much time to waste and wait until someone calls me back.
Rudy C
GBBeware of there return… Beware of there return process...there's a restocking fee and then they will delay the refund...u don't get the refund if don't keep track of the time...PayPal not effective in the process
Alfred
GBI am updating my previous review "I… I am updating my previous review "I ordered 2 shirts and a suit on 7/25". The company has tried to make things right by offering free merchandise, which I declined. One has nothing to do with the other. But they did try so I must give them that. They did apologize and I accepted. I have always liked the store and will continue to shop there. Sorry but I don't know if I will give the online store another chance.