I would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried

My son needed a suit for a wedding My son needed a suit for a wedding, and the salesman immediately took them to look at one of the most expensive suits in the store. When my daughter in law said no thank you, the salesman immediately said in a snotty way “Who’s wearing it, you or him?” So they walked out. On the way out they saw some nice, reasonably priced suits but they were not going to shop there after what happened.

Terrible Experience I placed an order on a weekend and did not receive confirmation of sale until Monday. I needed ties and suspenders for a function the following Saturday. They never arrived. The postal service notified me Saturday morning that the company put the wrong address on the package and it was returned to sender. My address is correct on the order and they managed to charge my credit card very easily. The stores do not carry the same stock as the website so I could not purchase at my local store, and when I tried calling no one answered the phone. I will never shop at this site again.

Emailed Karako twice Emailed Karako twice, imploring them, begging for assistance to buy a special Blazer I'd hunted for ages. Got NO relply. I admitted I'm a disabled person, I don't get around easily. STILL no reply, 2 years later...

I ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.