Claude Belle
VIWas a little unhappy your company is… Was a little unhappy your company is the only one have a problem shipping to the USVI St.Croux . i have made out order from singapore to my mailing address.
Alexander
GBI placed an order online and received the wrong items. I placed an order online and received the incorrect products as far as sizes and fit, and was supposed to get a return phone call about getting them exchanged and no one has done so. I’m going to process my exchange at a store because I don’t have that much time to waste and wait until someone calls me back.
Frank Bifulco
GBBought three suits in the Howard Beach… Bought three suits in the Howard Beach store. Very happy with the quality. Very disappointed with the service. All three pants were in need of tailoring which I paid for. I brought the pants back several weeks later because the rear of the pants were still sagging. I was re-charged for this tailoring. Two of the three pants were never even worn! The tailor said the length needed to be re-tailored as well. The store rep wanted to charge me for that too. Did I grown in those few weeks? Very poor customer service. I will never step back in the store. Hope that $75 makes them very happy!
Gerald Valentine
GBI would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried
Donato Quinto
GBEmailed Karako twice Emailed Karako twice, imploring them, begging for assistance to buy a special Blazer I'd hunted for ages. Got NO relply. I admitted I'm a disabled person, I don't get around easily. STILL no reply, 2 years later...