Could be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.

I ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.

Large Wedding Party Purchase at Lynbrook I purchased a large order of suits for a wedding party at the Karako Suits in Lynbrook. 13 suits in total with jacket sizes ranging from 36 to 56. All suits fit perfectly and were all delivered with more than enough time for any alterations if needed. Not only do I recommend shopping at this location, I also recommend purchasing suits for wedding parties instead of renting. Not only can you get the suits at discounted prices, the suits are new/never worn by anyone else and you can keep them afterwards.

I am updating my previous review "I… I am updating my previous review "I ordered 2 shirts and a suit on 7/25". The company has tried to make things right by offering free merchandise, which I declined. One has nothing to do with the other. But they did try so I must give them that. They did apologize and I accepted. I have always liked the store and will continue to shop there. Sorry but I don't know if I will give the online store another chance.

THANK YOU LANDON Our salesman LANDON was brand new! He was SUPER PLEASANT. Made our experience painless! Took GRRREAT CARE of my husband! Thanx Karakos The whole staff in Patchogue are super knowledgeable, and pleasant. Hope his alterations are as great as the staff.