I ordered a gift card I ordered a gift card. I was told it would be shipped. I was expecting an actual card. Instead, I received (via Fed Ex) a piece of paper that said it was a gift card. It looked like a receipt, not what you would want to give as a gift.

I ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.

Could be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.

Large Wedding Party Purchase at Lynbrook I purchased a large order of suits for a wedding party at the Karako Suits in Lynbrook. 13 suits in total with jacket sizes ranging from 36 to 56. All suits fit perfectly and were all delivered with more than enough time for any alterations if needed. Not only do I recommend shopping at this location, I also recommend purchasing suits for wedding parties instead of renting. Not only can you get the suits at discounted prices, the suits are new/never worn by anyone else and you can keep them afterwards.

Terrible Experience I placed an order on a weekend and did not receive confirmation of sale until Monday. I needed ties and suspenders for a function the following Saturday. They never arrived. The postal service notified me Saturday morning that the company put the wrong address on the package and it was returned to sender. My address is correct on the order and they managed to charge my credit card very easily. The stores do not carry the same stock as the website so I could not purchase at my local store, and when I tried calling no one answered the phone. I will never shop at this site again.