Jeff Zarba
GBIncredible shopping experience Purchased the three suit deal. Shirts, belt, socks and other accessories all included. Initially purchased the first suit for a wedding last year. Set my son up with the second suit and today I went in for the third suit. Welcomed by Kerry, who was very helpful and friendly. Kerry introduced us to Jeff the store manager. Jeffrey was patient and extremely knowledgeable. I went with the first suit Jeff picked out for me in the proper size and color. Also professionally altered my suit before I left the store. Exceptional service! In addition, helped me purchase a new overcoat which was conveniently on sale! Thank you Jeff and Kerry for a terrific experience. You are both an asset to Karako Suits!
Alexander
GBI placed an order online and received the wrong items. I placed an order online and received the incorrect products as far as sizes and fit, and was supposed to get a return phone call about getting them exchanged and no one has done so. I’m going to process my exchange at a store because I don’t have that much time to waste and wait until someone calls me back.
Frank Bifulco
GBBought three suits in the Howard Beach… Bought three suits in the Howard Beach store. Very happy with the quality. Very disappointed with the service. All three pants were in need of tailoring which I paid for. I brought the pants back several weeks later because the rear of the pants were still sagging. I was re-charged for this tailoring. Two of the three pants were never even worn! The tailor said the length needed to be re-tailored as well. The store rep wanted to charge me for that too. Did I grown in those few weeks? Very poor customer service. I will never step back in the store. Hope that $75 makes them very happy!
southerner
GBThis was 3rd boys suit purchased from… This was 3rd boys suit purchased from this shop. Drove my kids up to store almost 2 yrs ago and ordered other 2 online. Suit i bought this time was $80 and included shipping. Fit well (still getting altered). Couldn't be happier. Not investing in a Brioni for kids. Never had to return anything. Will order all future suits from this business. Quality better than walmart, for sure. I live in south carolina.
S Talbott
GBCould be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.