Bought three suits in the Howard Beach… Bought three suits in the Howard Beach store. Very happy with the quality. Very disappointed with the service. All three pants were in need of tailoring which I paid for. I brought the pants back several weeks later because the rear of the pants were still sagging. I was re-charged for this tailoring. Two of the three pants were never even worn! The tailor said the length needed to be re-tailored as well. The store rep wanted to charge me for that too. Did I grown in those few weeks? Very poor customer service. I will never step back in the store. Hope that $75 makes them very happy!

I placed an order online and received the wrong items. I placed an order online and received the incorrect products as far as sizes and fit, and was supposed to get a return phone call about getting them exchanged and no one has done so. I’m going to process my exchange at a store because I don’t have that much time to waste and wait until someone calls me back.

Large Wedding Party Purchase at Lynbrook I purchased a large order of suits for a wedding party at the Karako Suits in Lynbrook. 13 suits in total with jacket sizes ranging from 36 to 56. All suits fit perfectly and were all delivered with more than enough time for any alterations if needed. Not only do I recommend shopping at this location, I also recommend purchasing suits for wedding parties instead of renting. Not only can you get the suits at discounted prices, the suits are new/never worn by anyone else and you can keep them afterwards.

I ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.

Emailed Karako twice Emailed Karako twice, imploring them, begging for assistance to buy a special Blazer I'd hunted for ages. Got NO relply. I admitted I'm a disabled person, I don't get around easily. STILL no reply, 2 years later...