Terrible Experience I placed an order on a weekend and did not receive confirmation of sale until Monday. I needed ties and suspenders for a function the following Saturday. They never arrived. The postal service notified me Saturday morning that the company put the wrong address on the package and it was returned to sender. My address is correct on the order and they managed to charge my credit card very easily. The stores do not carry the same stock as the website so I could not purchase at my local store, and when I tried calling no one answered the phone. I will never shop at this site again.

So far a month has gone. I did not receive my order over a month ago, I ordered a pair of shoes from this company. They sent me a confirmation. So far I did not receive my order. I emailed them three time so far and contacted them. No answer from this company. I am still waiting to receive my order.

Could be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.

I am updating my previous review "I… I am updating my previous review "I ordered 2 shirts and a suit on 7/25". The company has tried to make things right by offering free merchandise, which I declined. One has nothing to do with the other. But they did try so I must give them that. They did apologize and I accepted. I have always liked the store and will continue to shop there. Sorry but I don't know if I will give the online store another chance.

Bought three suits in the Howard Beach… Bought three suits in the Howard Beach store. Very happy with the quality. Very disappointed with the service. All three pants were in need of tailoring which I paid for. I brought the pants back several weeks later because the rear of the pants were still sagging. I was re-charged for this tailoring. Two of the three pants were never even worn! The tailor said the length needed to be re-tailored as well. The store rep wanted to charge me for that too. Did I grown in those few weeks? Very poor customer service. I will never step back in the store. Hope that $75 makes them very happy!