Al
GBI ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.
Customer AuntKitty
GBMy son needed a suit for a wedding My son needed a suit for a wedding, and the salesman immediately took them to look at one of the most expensive suits in the store. When my daughter in law said no thank you, the salesman immediately said in a snotty way “Who’s wearing it, you or him?” So they walked out. On the way out they saw some nice, reasonably priced suits but they were not going to shop there after what happened.
S Talbott
GBCould be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.
Alexander
GBI placed an order online and received the wrong items. I placed an order online and received the incorrect products as far as sizes and fit, and was supposed to get a return phone call about getting them exchanged and no one has done so. I’m going to process my exchange at a store because I don’t have that much time to waste and wait until someone calls me back.
Domenic Thomas
GBI usually do not purchase suite on… I usually do not purchase suite on online. However, I was carried away by your website and collections. I hate my experience with you. The clothes look dim and old. The sizes are great and fitting to me. You need to improve.