Gerald Valentine
GBI would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried
Warren Bub
GBKarako Suits & Evie are Great Went to Karako in Howard Beach N.Y. for the first time recently & I have to say that I was blown away by the knowledge, professionalism & care that our salesperson Evie gave us. She was incredible & she was able to make what can be a somewhat stressful situation relaxing & fun. She knew exactly what she was doing & how to accommodate us. Thank you Karako & especially THANK YOU EVIE !!!!....I highly recommend this Karako store & make sure to ask for Evie
Lisa Smigiel
GBTHANK YOU LANDON Our salesman LANDON was brand new! He was SUPER PLEASANT. Made our experience painless! Took GRRREAT CARE of my husband! Thanx Karakos The whole staff in Patchogue are super knowledgeable, and pleasant. Hope his alterations are as great as the staff.
Frank Bifulco
GBBought three suits in the Howard Beach… Bought three suits in the Howard Beach store. Very happy with the quality. Very disappointed with the service. All three pants were in need of tailoring which I paid for. I brought the pants back several weeks later because the rear of the pants were still sagging. I was re-charged for this tailoring. Two of the three pants were never even worn! The tailor said the length needed to be re-tailored as well. The store rep wanted to charge me for that too. Did I grown in those few weeks? Very poor customer service. I will never step back in the store. Hope that $75 makes them very happy!
Guest
GBI ordered a gift card I ordered a gift card. I was told it would be shipped. I was expecting an actual card. Instead, I received (via Fed Ex) a piece of paper that said it was a gift card. It looked like a receipt, not what you would want to give as a gift.