Al
GBI ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.
Rudy C
GBBeware of there return… Beware of there return process...there's a restocking fee and then they will delay the refund...u don't get the refund if don't keep track of the time...PayPal not effective in the process
S Talbott
GBCould be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.
Gerald Valentine
GBI would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried
Vincent
GBLarge Wedding Party Purchase at Lynbrook I purchased a large order of suits for a wedding party at the Karako Suits in Lynbrook. 13 suits in total with jacket sizes ranging from 36 to 56. All suits fit perfectly and were all delivered with more than enough time for any alterations if needed. Not only do I recommend shopping at this location, I also recommend purchasing suits for wedding parties instead of renting. Not only can you get the suits at discounted prices, the suits are new/never worn by anyone else and you can keep them afterwards.