I ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.

I ordered a gift card I ordered a gift card. I was told it would be shipped. I was expecting an actual card. Instead, I received (via Fed Ex) a piece of paper that said it was a gift card. It looked like a receipt, not what you would want to give as a gift.

Large Wedding Party Purchase at Lynbrook I purchased a large order of suits for a wedding party at the Karako Suits in Lynbrook. 13 suits in total with jacket sizes ranging from 36 to 56. All suits fit perfectly and were all delivered with more than enough time for any alterations if needed. Not only do I recommend shopping at this location, I also recommend purchasing suits for wedding parties instead of renting. Not only can you get the suits at discounted prices, the suits are new/never worn by anyone else and you can keep them afterwards.

Karako Suits & Evie are Great Went to Karako in Howard Beach N.Y. for the first time recently & I have to say that I was blown away by the knowledge, professionalism & care that our salesperson Evie gave us. She was incredible & she was able to make what can be a somewhat stressful situation relaxing & fun. She knew exactly what she was doing & how to accommodate us. Thank you Karako & especially THANK YOU EVIE !!!!....I highly recommend this Karako store & make sure to ask for Evie

I am updating my previous review "I… I am updating my previous review "I ordered 2 shirts and a suit on 7/25". The company has tried to make things right by offering free merchandise, which I declined. One has nothing to do with the other. But they did try so I must give them that. They did apologize and I accepted. I have always liked the store and will continue to shop there. Sorry but I don't know if I will give the online store another chance.