I would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried

Was a little unhappy your company is… Was a little unhappy your company is the only one have a problem shipping to the USVI St.Croux . i have made out order from singapore to my mailing address.

Incredible shopping experience Purchased the three suit deal. Shirts, belt, socks and other accessories all included. Initially purchased the first suit for a wedding last year. Set my son up with the second suit and today I went in for the third suit. Welcomed by Kerry, who was very helpful and friendly. Kerry introduced us to Jeff the store manager. Jeffrey was patient and extremely knowledgeable. I went with the first suit Jeff picked out for me in the proper size and color. Also professionally altered my suit before I left the store. Exceptional service! In addition, helped me purchase a new overcoat which was conveniently on sale! Thank you Jeff and Kerry for a terrific experience. You are both an asset to Karako Suits!

Bought three suits in the Howard Beach… Bought three suits in the Howard Beach store. Very happy with the quality. Very disappointed with the service. All three pants were in need of tailoring which I paid for. I brought the pants back several weeks later because the rear of the pants were still sagging. I was re-charged for this tailoring. Two of the three pants were never even worn! The tailor said the length needed to be re-tailored as well. The store rep wanted to charge me for that too. Did I grown in those few weeks? Very poor customer service. I will never step back in the store. Hope that $75 makes them very happy!

Terrible Experience I placed an order on a weekend and did not receive confirmation of sale until Monday. I needed ties and suspenders for a function the following Saturday. They never arrived. The postal service notified me Saturday morning that the company put the wrong address on the package and it was returned to sender. My address is correct on the order and they managed to charge my credit card very easily. The stores do not carry the same stock as the website so I could not purchase at my local store, and when I tried calling no one answered the phone. I will never shop at this site again.