Donato Quinto
GBEmailed Karako twice Emailed Karako twice, imploring them, begging for assistance to buy a special Blazer I'd hunted for ages. Got NO relply. I admitted I'm a disabled person, I don't get around easily. STILL no reply, 2 years later...
Al
GBI ordered 2 shirts and a suit on 7/25 I ordered 2 shirts and a suit on 7/25. I received the shirts on 8/3, 8 days later, the suit came on 8/9, 14 days after ordered and it was the wrong size. The shipping invoice says what I ordered 44S, but they sent a 44R. First I order clothes online frequently and have never had items take this long to be shipped. It wasn't even the length of time after being shipped. It took forever for it to BE SHIPPED. Also when I call the customer service number I have never been able to get a person that can resolve the issue. Leave a message or someone takes your information and says someone will call you back. I'm still waiting. I just sent them an email because I want to return the oversized suit. Let's see how long this takes.
Gerald Valentine
GBI would have rated 5 stars if Karako … I would have rated 5 stars if Karako Suits had 800 number directly to customer services. The problem was the shipping order listed a wrong address that I did not notice until a day or two after confirmation. They never responded in 24 hrs. as stated in e-mail policy of contact. I did got my suit and was very pleased. But being under a time limit for inseam tailoring you can see why I was worried
S Talbott
GBCould be better (service) No communication after ordering. Called 3 different times 2 inquire after order, took information 2 with people 1 automated did not get back. Received 13 days after order were box was beat up pretty bad. Could have been better.
Lisa Smigiel
GBTHANK YOU LANDON Our salesman LANDON was brand new! He was SUPER PLEASANT. Made our experience painless! Took GRRREAT CARE of my husband! Thanx Karakos The whole staff in Patchogue are super knowledgeable, and pleasant. Hope his alterations are as great as the staff.