Deborah Hanlon
GBIn a world where everything is.. In a world where everything is automated and often frustrating to take care of business, this company SHINES. I had to cancel my subscription but didn’t have time to go through all the steps. (I had just received unsettling news about my husband). Muhammed addressed my needs immediately AND then followed up with me twice to check on how my husband and I were doing ! This is incredible. When life has settled back down, I absolutely will reorder! Thank you from the bottom of my heart.
M. Mcdowall
GBSo far so good my wireless set broke… So far so good my wireless set broke and i have been offered a replacement as long as i get it i will be very very happy email was answered very quickly which i appreciate
Julia
GBHaven’t tried any of the products yet Haven’t tried any of the products yet, as my order hasn’t reached me. I had a problem using a promo code and customer service responded quickly to my e-mail and solved the problem in their reply. Good customer service from my experience
P. Lucas
GBCustomer Service Horrible I bought an Advanced Wireless Teeth Whitening Kit - Sapphire Blue in December 2023. It was very very touchy and would go into the next mode when I didn't even touch the button. I sent MULTIPLE emails to the customer service asking if this is how it is. They replied to say they would send a replacement, I didn't ask for it. This whole communication took over a month, when the did send a replacement it wasn't in any packaging. Just like they grabbed one that was sent back and threw it in the shipping box. It wasn't even wrapped up, nothing. SO, I emailed and asked them if this is how they did the replacements with no package or wrap whatsoever. The same guy that I have been talking to emailed me and said he was sorry and would send another. I thanked him and a few days later he contacted me to ask if I would send the old one that wasn't packaged back. I had no problem doing that because I felt it was used and there was no way I was going to use it. So, I sent it back that day and let him know. and now it's been over another month and a half and have not heard anything. So, believe it when you read these reviews about the customer service been horrible. They only tell you what you want to hear and hope you forget about the conversation. Try HISMILE!!! Forget snow teeth whitening.
Susana
GBThe company responded to my request… The company responded to my request promptly and gave me assistance when I needed to hear from them. Will always recommend this company to anyone interested in their product