Maryanne
CAHello Hello, I want to share that I have been so impressed with the snow product. Its so easy to use, very affordable and i have no sensitivity with the product. Touch is easy and my teeth look amazing. I cannot say enough good things, buy it , you will be happy you did. The customer service is exceptional as well!!!
P. Stacy
GBHorrible customer service Wonderful products that really do work, but customer service (if you can call it that) is horrible. I’ve received unsealed mouthwash that soaked the boxes & my mail. I’ve received partial orders but charged for the full order 3 times. I’ve received the wrong products & was charged for them. After 4 months, I finally received a response from “customer service” that the 2 items they were complimentary & I wasn’t charged for them (I most definitely was), & that they were closing the ticket. The list goes on and on. I’ve sent weekly requests to Snow for months trying to resolve numerous issues & they won’t respond. The only time they responded was the one stated above. Lastly, I’ve placed 3 orders that show as being shipped but never were actually shipped. Their customer service used to be top notch, but it is nonexistent now. I refuse to order from them anymore & it’s such a shame because their products are excellent.
Kathryn Vaughn
GBAmazing customer service really helpful and nice .. Amazing customer service really nice really caring solved all of my issues. I will be coming back in the future.
Jeanne Anthony
GBA very satisfied customer After exactly one year of using my Snow whitening device I was unable to turn it on. I contacted customer service, and although it took a few days to get back to me, they promptly agreed to send me a new device. I am very satisfied!
Jennifer MacKenzie
GBAmazing results and even better customer service! I have been using the Snow whitening system for a couple of years. It works great and there is no sensitivity. I was disappointed the other night when I plugged it into my phone and there was no light. I reached out to the company and they offered to replace my system for free! No rigamarole, no questions asked, no returns, just great customer service! I’ll be a customer for life….with nice white teeth!