Cathy Jones
USThis product is the absolute BEST This product is the absolute BEST! I haven’t stopped yet! Snow, has my dentist asking me what am I doing to whiten my teeth! True story!
Fayth DelosSantos
USHad a problem with my electric… Had a problem with my electric toothbrush after a month and the snow team helped get me a brand new replacement for free within days. Also sent me some freebies. Very good customer service and was fast too.
P. Stacy
USHorrible customer service Wonderful products that really do work, but customer service (if you can call it that) is horrible. I’ve received unsealed mouthwash that soaked the boxes & my mail. I’ve received partial orders but charged for the full order 3 times. I’ve received the wrong products & was charged for them. After 4 months, I finally received a response from “customer service” that the 2 items they were complimentary & I wasn’t charged for them (I most definitely was), & that they were closing the ticket. The list goes on and on. I’ve sent weekly requests to Snow for months trying to resolve numerous issues & they won’t respond. The only time they responded was the one stated above. Lastly, I’ve placed 3 orders that show as being shipped but never were actually shipped. Their customer service used to be top notch, but it is nonexistent now. I refuse to order from them anymore & it’s such a shame because their products are excellent.
Deborah Hanlon
USIn a world where everything is.. In a world where everything is automated and often frustrating to take care of business, this company SHINES. I had to cancel my subscription but didn’t have time to go through all the steps. (I had just received unsettling news about my husband). Muhammed addressed my needs immediately AND then followed up with me twice to check on how my husband and I were doing ! This is incredible. When life has settled back down, I absolutely will reorder! Thank you from the bottom of my heart.
Caralina Valera
USIt’s the first product I’ve used that… It’s the first product I’ve used that doesn’t make my teeth sensitive. With the whitening strips that I’d use from Crest I’d have to take pain killers because the pain was so bad, but Snow is incredible and whitened my teeth so nicely!!!!