Horrible customer service Wonderful products that really do work, but customer service (if you can call it that) is horrible. I’ve received unsealed mouthwash that soaked the boxes & my mail. I’ve received partial orders but charged for the full order 3 times. I’ve received the wrong products & was charged for them. After 4 months, I finally received a response from “customer service” that the 2 items they were complimentary & I wasn’t charged for them (I most definitely was), & that they were closing the ticket. The list goes on and on. I’ve sent weekly requests to Snow for months trying to resolve numerous issues & they won’t respond. The only time they responded was the one stated above. Lastly, I’ve placed 3 orders that show as being shipped but never were actually shipped. Their customer service used to be top notch, but it is nonexistent now. I refuse to order from them anymore & it’s such a shame because their products are excellent.

Haven’t tried any of the products yet Haven’t tried any of the products yet, as my order hasn’t reached me. I had a problem using a promo code and customer service responded quickly to my e-mail and solved the problem in their reply. Good customer service from my experience

Great Whitening Products Great Products. I really like the Nano-Hydroxyapatite Whitening toothpaste, it keeps my teeth white and tastes great too. I also got the Instant Teeth Brightening Purple Serum, it’s so weird but so amazing. I bought it for my husband to attend an event and it instantly gave his teeth the appearance of whiteness. I’m glad I found these amazing products; I love the toothbrush and The Snow Wireless Teeth Whitening Kit exceeded my expectations. All I do now is get a new wand every three months, do a treatment for 10 days while texting on my phone, working on my laptop or watching tv or and my teeth are professionally white. BTW, customer service is great, they answer questions immediately. The shipping was totally unbelievable. I recommend this to anybody who is trying to whiten their teeth. You’ll feel so special after the first use.

The BEST customer service SNOW has been my go-to teeth-whitening tool for almost two years now. In that time, I have seen progress with my teeth after every use. They have perfected everything down to the way they pack and ship their products. I have ordered their wireless teeth whitening kit, mouthwash, and toothpaste. All of the products have been tremendous. What sets SNOW apart is their exceptional customer service. I've encountered issues with the teeth whitening kit twice, but with just a few messages to the support center, they promptly resolved the problem, making me feel valued as a customer. I have received numerous free gifts with these orders, and they never make me question why I stay with SNOW. You would be a fool to use any other company for your teeth whitening needs.

This product is the absolute BEST This product is the absolute BEST! I haven’t stopped yet! Snow, has my dentist asking me what am I doing to whiten my teeth! True story!