2 years ago I ordered a parcel from… 2 years ago I ordered a parcel from Snow Teeth Whitening and never received my order. Clearing old e-mails I stumbled upon correspondence from Snow asking how I am experiencing their product. Having explained in short what has concurred I immediately received help in order to correct the loss. The customer service was impeccable and a true testament to Snow’s drive to be unmatched.

In a world where everything is.. In a world where everything is automated and often frustrating to take care of business, this company SHINES. I had to cancel my subscription but didn’t have time to go through all the steps. (I had just received unsettling news about my husband). Muhammed addressed my needs immediately AND then followed up with me twice to check on how my husband and I were doing ! This is incredible. When life has settled back down, I absolutely will reorder! Thank you from the bottom of my heart.

The company responded to my request… The company responded to my request promptly and gave me assistance when I needed to hear from them. Will always recommend this company to anyone interested in their product

It’s the first product I’ve used that… It’s the first product I’ve used that doesn’t make my teeth sensitive. With the whitening strips that I’d use from Crest I’d have to take pain killers because the pain was so bad, but Snow is incredible and whitened my teeth so nicely!!!!

Customer Service Horrible I bought an Advanced Wireless Teeth Whitening Kit - Sapphire Blue in December 2023. It was very very touchy and would go into the next mode when I didn't even touch the button. I sent MULTIPLE emails to the customer service asking if this is how it is. They replied to say they would send a replacement, I didn't ask for it. This whole communication took over a month, when the did send a replacement it wasn't in any packaging. Just like they grabbed one that was sent back and threw it in the shipping box. It wasn't even wrapped up, nothing. SO, I emailed and asked them if this is how they did the replacements with no package or wrap whatsoever. The same guy that I have been talking to emailed me and said he was sorry and would send another. I thanked him and a few days later he contacted me to ask if I would send the old one that wasn't packaged back. I had no problem doing that because I felt it was used and there was no way I was going to use it. So, I sent it back that day and let him know. and now it's been over another month and a half and have not heard anything. So, believe it when you read these reviews about the customer service been horrible. They only tell you what you want to hear and hope you forget about the conversation. Try HISMILE!!! Forget snow teeth whitening.