Horrible customer service Wonderful products that really do work, but customer service (if you can call it that) is horrible. I’ve received unsealed mouthwash that soaked the boxes & my mail. I’ve received partial orders but charged for the full order 3 times. I’ve received the wrong products & was charged for them. After 4 months, I finally received a response from “customer service” that the 2 items they were complimentary & I wasn’t charged for them (I most definitely was), & that they were closing the ticket. The list goes on and on. I’ve sent weekly requests to Snow for months trying to resolve numerous issues & they won’t respond. The only time they responded was the one stated above. Lastly, I’ve placed 3 orders that show as being shipped but never were actually shipped. Their customer service used to be top notch, but it is nonexistent now. I refuse to order from them anymore & it’s such a shame because their products are excellent.

Snow as a company makes great products Snow as a company makes great products. I really enjoy their toothbrush and all the other products I have purchased. They also have a great team working behind them, very much recommend!

Amazing customer service really helpful and nice .. Amazing customer service really nice really caring solved all of my issues. I will be coming back in the future.

So far so good my wireless set broke… So far so good my wireless set broke and i have been offered a replacement as long as i get it i will be very very happy email was answered very quickly which i appreciate

It’s the first product I’ve used that… It’s the first product I’ve used that doesn’t make my teeth sensitive. With the whitening strips that I’d use from Crest I’d have to take pain killers because the pain was so bad, but Snow is incredible and whitened my teeth so nicely!!!!