Faulty unit initially but whole product replaced promptly Had received a faulty wand which didn’t charge. Customer service were prompt in looking into the matter and shipped another one immediately. Received it today and this one works perfectly. Thank you customer service.

At first i got a malfunctioning device At first i got a malfunctioning device, but their support is awesome they replied quickly and replaced it

Grate services! I had been waiting a while for my order, starting to think it was never coming, when a person from WeThera reached out and asked how i was liking my order. I told them i had not recived it yet and no updates. This person did, over the span of a few days, not stop untill they found my order that had been misplaced and canceled by mistake! They then asked for my permission to resend it and it is now in my hands👌🏼 so first round on face tonight with the wand and serum and i can’t wait to see my results after some time. Just so refreshing to have grate human interacting and service 🫶🏻

The best thing is the customer service The best thing is the customer service. Replies right away and makes action asap. The wand is great and the serum is awesome. The serum applied and let dry, then re applied with the wand, does wonders for me.

Such a great tool Such a great tool! I also recommended it to my mother too since she is getting older and looking for ways to look younger.