Faulty unit initially but whole product replaced promptly Had received a faulty wand which didn’t charge. Customer service were prompt in looking into the matter and shipped another one immediately. Received it today and this one works perfectly. Thank you customer service.

At first i got a malfunctioning device At first i got a malfunctioning device, but their support is awesome they replied quickly and replaced it

Great products Great products, i love the serum and i can see that it works great for my skin because it feels soft and hydrated

Satisfied and Happy Unfortunately my first order got lost along the way. And when I contacted customer service, I simply got a response and help within 5 minutes! That was incredible, I have never experienced such fast service. Not only did the staff assign me a new order, but they also credited me with the serum for WeThera as a gift. Really great, customer focused service! I have now received my order and after just four evenings I am very satisfied with my new ritual. I'm looking forward to the results!

Grate services! I had been waiting a while for my order, starting to think it was never coming, when a person from WeThera reached out and asked how i was liking my order. I told them i had not recived it yet and no updates. This person did, over the span of a few days, not stop untill they found my order that had been misplaced and canceled by mistake! They then asked for my permission to resend it and it is now in my hands👌🏼 so first round on face tonight with the wand and serum and i can’t wait to see my results after some time. Just so refreshing to have grate human interacting and service 🫶🏻