My forum is the lifeblood of my business and I picked VB5 - Don't know if I was wrong. I bought VB5 looked like a slick finished product, got expensive hosting, got it professionally installed. I spent a lot of money generating content, driving traffic and then in one instance my forum collapses. I panic - I kept my VB5 stock, did not change a thing, except for follow all instructions for updates. Now, I have to buy support packages to fix my problems. If you are not a technical person, and you expect VB5 to be an investment, it's not. It's a liability. It's better to use an older version of VB or another solution. VB5 needs another year of bug fixes or everyone needs to anti-up and start a class action. I work for a major auto company that has released cars that fell under class action. It just takes one motivated pissed off person who knows a lawyer or a pissed off VB customer that happens to be a lawyer - maybe it will bring down and bankrupt the company, and give rise to a better solution.

Don't use Don't use I decided to use some other forum engine as this software is very outdated, support is nonexistent and better engines exist. Looks like the company has no plans for addressing these problems. The support guys are silent on the case too.

The worst experience I had with customer support ever The worst experience I had with customer support in my entire life. They created an update from vb4 to vb5 that is impossible to install, so we paid their support team for a "professional installation" to do it. Their own support and developers were unable to, and ofc I did not get a refund for the $150 for the service, either to $250 for the upgrade files. They are a scam, and their support/server experts are completely dumb.

Buyer beware OK, let’s begin. I have been a fan of vb for a while and admittedly used their v3 and v4 suite pirated. Fast forward to a few months ago and I tried to purchase with everything including branding free and mobile using my discover card. It failed. After having my enterprise advocate call them to confirm the issue, but it failed even with PayPal I tried vbulletin 5 as a pirated version and it was a smoldering dumpster fire. I am autistic and therefore ABSOLUTELY REQUIRE CONSIDTRNCY else I have a meltdown and vb5 truly is not consistent for me, for my end users, for my staff, for no one

Was the best until 2009, but then the developers left and it's been rubbish since We are still using vBulletin 3.8 having been a vBulletin customer since 2001. It used to be the market leading software with good reason, but in 2009 the original development team left (all but one) and the replacement coding and management team has been very poor. What was needed in 2009 was a complete rewrite. However vBulletin 4 was vBulletin 3 with code 'updates', and vBulletin 5 connect is vBulletin 4 with code 'updates'. It took years before vBulletin 4 was considered a reasonable forum solution, and vBulletin 5 is truly terrible. Way too many queries and css definitions. Full of bugs just like vB4 was on release. We're migrating away from vBulletin as soon as possible, having seen that vBulletin 5 is not a viable product. In summary. vBulletin used to be the best. Now it's terrible. AVOID.