Your site, your vb After 9 years running a leading website in my niche (last 5 of them with a vb based forum) I've come to realize that my site would no longer exist if it wasn't because of vBulletin. The decission to include a discussion board in my site, and base it on vb, was the single most important and life-changing choice I made in my entire webmaster career. It's not only that it doesn't lack any feature you'd ever need to admin the busiest site. Not only the unlimited modding and customization power. It's not only the awsome support, the steady rate of new and every time more stable and feature rich releases. It's that vBulletin really gives you the best foundation to build your site arround it as you really really wish.

The worst experience I had with customer support ever The worst experience I had with customer support in my entire life. They created an update from vb4 to vb5 that is impossible to install, so we paid their support team for a "professional installation" to do it. Their own support and developers were unable to, and ofc I did not get a refund for the $150 for the service, either to $250 for the upgrade files. They are a scam, and their support/server experts are completely dumb.

After contracting the Cloud service I … After contracting the Cloud service I was able to notice the only available version didn't have a supported and/or third party translation to Brazilian Portuguese. It wasn't 2 hours after confirming the purchase, I tried calling back but wouldn't get my phone calls answered (funny enough, they would answer almost immediately when I was having problems with the purchase part). After insisting, Joshua G. (vBulletin Sales & Account Support), picked up the phone. He was very rude due to my constant calls, saying they were unnecessary. He proceeded to say that I wasn't eligible for a refund and that the request wasn't even negotiable. I know the company is not breaking any laws or rights, but I would NEVER recommend it to anyone. Worst customer service I ever had from a company in the U.S. I had much better results with their main competitor.

Scam website Scam website that refuses to let me cancel my account. Ive had to change all my banking details to stop them taking money for my cancelled subscription Use alternatives

A really nice bit of software A really nice bit of software after using ipb for nearly 2 years and wanted a change is has all the same features, I like the way the smiles are place at the bottom and you don't have to scroll through a mass of smiles to get to the ones you like. If you want to set up PayPal for subscriptions its very easy to set up unlike ipb were you have to use the developers version what I was unable to ever set up. This is defiantly one of the best forum scripts I have ever used.