bad reviews for vbulletin means it was… bad reviews for vbulletin means it was too advanced for the posted lol.

After contracting the Cloud service I … After contracting the Cloud service I was able to notice the only available version didn't have a supported and/or third party translation to Brazilian Portuguese. It wasn't 2 hours after confirming the purchase, I tried calling back but wouldn't get my phone calls answered (funny enough, they would answer almost immediately when I was having problems with the purchase part). After insisting, Joshua G. (vBulletin Sales & Account Support), picked up the phone. He was very rude due to my constant calls, saying they were unnecessary. He proceeded to say that I wasn't eligible for a refund and that the request wasn't even negotiable. I know the company is not breaking any laws or rights, but I would NEVER recommend it to anyone. Worst customer service I ever had from a company in the U.S. I had much better results with their main competitor.

The worst experience I had with customer support ever The worst experience I had with customer support in my entire life. They created an update from vb4 to vb5 that is impossible to install, so we paid their support team for a "professional installation" to do it. Their own support and developers were unable to, and ofc I did not get a refund for the $150 for the service, either to $250 for the upgrade files. They are a scam, and their support/server experts are completely dumb.

Great! This forum software was just absolutely brilliant for my new company. It provided everything I wanted even more!

Once upon a time... ...and as some have already mentioned, vBulletin WAS a good company! I've owned very version of their software since v2. I have been considering purchasing vBulletin 5 Connect to host a new interactive website I intend to launch. Today, before acting on that thought, I did a quick Google search to get an idea of what other vBulletin customers have to say about their newest release. I was disturbed, to say the least, to have found this thread. I've feared for some time now; probably since IB purchased the brand, that vB was going downhill. After reading the reviews here and at a couple of other sites, my suspicion seems to be confirmed. I would contribute more to the conversation, however, those things would only reiterate many of the points already made. I also own multiple prior releases of vBulletin software, which I plan to use until they discontinue support. Meanwhile, perhaps something will happen to make them "see the light" so to speak. I gave vBulletin 3 stars, based only on past performance. Perhaps I am an eternal optimist, but I believe they still have a chance to make a comeback. I am curious to know if others have found good alternatives to vBulletin, and, if so, what they are?