The worst experience I had with customer support ever The worst experience I had with customer support in my entire life. They created an update from vb4 to vb5 that is impossible to install, so we paid their support team for a "professional installation" to do it. Their own support and developers were unable to, and ofc I did not get a refund for the $150 for the service, either to $250 for the upgrade files. They are a scam, and their support/server experts are completely dumb.

A really nice bit of software A really nice bit of software after using ipb for nearly 2 years and wanted a change is has all the same features, I like the way the smiles are place at the bottom and you don't have to scroll through a mass of smiles to get to the ones you like. If you want to set up PayPal for subscriptions its very easy to set up unlike ipb were you have to use the developers version what I was unable to ever set up. This is defiantly one of the best forum scripts I have ever used.

Your site, your vb After 9 years running a leading website in my niche (last 5 of them with a vb based forum) I've come to realize that my site would no longer exist if it wasn't because of vBulletin. The decission to include a discussion board in my site, and base it on vb, was the single most important and life-changing choice I made in my entire webmaster career. It's not only that it doesn't lack any feature you'd ever need to admin the busiest site. Not only the unlimited modding and customization power. It's not only the awsome support, the steady rate of new and every time more stable and feature rich releases. It's that vBulletin really gives you the best foundation to build your site arround it as you really really wish.

Was the best until 2009, but then the developers left and it's been rubbish since We are still using vBulletin 3.8 having been a vBulletin customer since 2001. It used to be the market leading software with good reason, but in 2009 the original development team left (all but one) and the replacement coding and management team has been very poor. What was needed in 2009 was a complete rewrite. However vBulletin 4 was vBulletin 3 with code 'updates', and vBulletin 5 connect is vBulletin 4 with code 'updates'. It took years before vBulletin 4 was considered a reasonable forum solution, and vBulletin 5 is truly terrible. Way too many queries and css definitions. Full of bugs just like vB4 was on release. We're migrating away from vBulletin as soon as possible, having seen that vBulletin 5 is not a viable product. In summary. vBulletin used to be the best. Now it's terrible. AVOID.

Great! This forum software was just absolutely brilliant for my new company. It provided everything I wanted even more!