Top forum software Excellent and clean software. Would highly recommend.

The worst experience I had with customer support ever The worst experience I had with customer support in my entire life. They created an update from vb4 to vb5 that is impossible to install, so we paid their support team for a "professional installation" to do it. Their own support and developers were unable to, and ofc I did not get a refund for the $150 for the service, either to $250 for the upgrade files. They are a scam, and their support/server experts are completely dumb.

Your site, your vb After 9 years running a leading website in my niche (last 5 of them with a vb based forum) I've come to realize that my site would no longer exist if it wasn't because of vBulletin. The decission to include a discussion board in my site, and base it on vb, was the single most important and life-changing choice I made in my entire webmaster career. It's not only that it doesn't lack any feature you'd ever need to admin the busiest site. Not only the unlimited modding and customization power. It's not only the awsome support, the steady rate of new and every time more stable and feature rich releases. It's that vBulletin really gives you the best foundation to build your site arround it as you really really wish.

My forum is the lifeblood of my business and I picked VB5 - Don't know if I was wrong. I bought VB5 looked like a slick finished product, got expensive hosting, got it professionally installed. I spent a lot of money generating content, driving traffic and then in one instance my forum collapses. I panic - I kept my VB5 stock, did not change a thing, except for follow all instructions for updates. Now, I have to buy support packages to fix my problems. If you are not a technical person, and you expect VB5 to be an investment, it's not. It's a liability. It's better to use an older version of VB or another solution. VB5 needs another year of bug fixes or everyone needs to anti-up and start a class action. I work for a major auto company that has released cars that fell under class action. It just takes one motivated pissed off person who knows a lawyer or a pissed off VB customer that happens to be a lawyer - maybe it will bring down and bankrupt the company, and give rise to a better solution.

Was the best until 2009, but then the developers left and it's been rubbish since We are still using vBulletin 3.8 having been a vBulletin customer since 2001. It used to be the market leading software with good reason, but in 2009 the original development team left (all but one) and the replacement coding and management team has been very poor. What was needed in 2009 was a complete rewrite. However vBulletin 4 was vBulletin 3 with code 'updates', and vBulletin 5 connect is vBulletin 4 with code 'updates'. It took years before vBulletin 4 was considered a reasonable forum solution, and vBulletin 5 is truly terrible. Way too many queries and css definitions. Full of bugs just like vB4 was on release. We're migrating away from vBulletin as soon as possible, having seen that vBulletin 5 is not a viable product. In summary. vBulletin used to be the best. Now it's terrible. AVOID.