After contracting the Cloud service I … After contracting the Cloud service I was able to notice the only available version didn't have a supported and/or third party translation to Brazilian Portuguese. It wasn't 2 hours after confirming the purchase, I tried calling back but wouldn't get my phone calls answered (funny enough, they would answer almost immediately when I was having problems with the purchase part). After insisting, Joshua G. (vBulletin Sales & Account Support), picked up the phone. He was very rude due to my constant calls, saying they were unnecessary. He proceeded to say that I wasn't eligible for a refund and that the request wasn't even negotiable. I know the company is not breaking any laws or rights, but I would NEVER recommend it to anyone. Worst customer service I ever had from a company in the U.S. I had much better results with their main competitor.

There is no better for forums There is no better for forums, would like something even better but alas

Wasnt the best, but now its amazing When vbulletin5 first released in like 2012.. it was TERRIBLE Full of bugs, and extremely slow However 10 years later, the product is SOOOO much better, most bugs are gone, and its alot more stable and smoother, its probably the best forum software I have used, and I would urge others to use it, they have done alot to turnaround the buggy product, and now its probably the most polished software out there. Support is amazing, and the software is amazing. Thanks to the vb5 team!

bad reviews for vbulletin means it was… bad reviews for vbulletin means it was too advanced for the posted lol.

Once upon a time... ...and as some have already mentioned, vBulletin WAS a good company! I've owned very version of their software since v2. I have been considering purchasing vBulletin 5 Connect to host a new interactive website I intend to launch. Today, before acting on that thought, I did a quick Google search to get an idea of what other vBulletin customers have to say about their newest release. I was disturbed, to say the least, to have found this thread. I've feared for some time now; probably since IB purchased the brand, that vB was going downhill. After reading the reviews here and at a couple of other sites, my suspicion seems to be confirmed. I would contribute more to the conversation, however, those things would only reiterate many of the points already made. I also own multiple prior releases of vBulletin software, which I plan to use until they discontinue support. Meanwhile, perhaps something will happen to make them "see the light" so to speak. I gave vBulletin 3 stars, based only on past performance. Perhaps I am an eternal optimist, but I believe they still have a chance to make a comeback. I am curious to know if others have found good alternatives to vBulletin, and, if so, what they are?