The worst experience I had with customer support ever The worst experience I had with customer support in my entire life. They created an update from vb4 to vb5 that is impossible to install, so we paid their support team for a "professional installation" to do it. Their own support and developers were unable to, and ofc I did not get a refund for the $150 for the service, either to $250 for the upgrade files. They are a scam, and their support/server experts are completely dumb.

Don't use Don't use I decided to use some other forum engine as this software is very outdated, support is nonexistent and better engines exist. Looks like the company has no plans for addressing these problems. The support guys are silent on the case too.

My forum is the lifeblood of my business and I picked VB5 - Don't know if I was wrong. I bought VB5 looked like a slick finished product, got expensive hosting, got it professionally installed. I spent a lot of money generating content, driving traffic and then in one instance my forum collapses. I panic - I kept my VB5 stock, did not change a thing, except for follow all instructions for updates. Now, I have to buy support packages to fix my problems. If you are not a technical person, and you expect VB5 to be an investment, it's not. It's a liability. It's better to use an older version of VB or another solution. VB5 needs another year of bug fixes or everyone needs to anti-up and start a class action. I work for a major auto company that has released cars that fell under class action. It just takes one motivated pissed off person who knows a lawyer or a pissed off VB customer that happens to be a lawyer - maybe it will bring down and bankrupt the company, and give rise to a better solution.

Top forum software Excellent and clean software. Would highly recommend.

Wasnt the best, but now its amazing When vbulletin5 first released in like 2012.. it was TERRIBLE Full of bugs, and extremely slow However 10 years later, the product is SOOOO much better, most bugs are gone, and its alot more stable and smoother, its probably the best forum software I have used, and I would urge others to use it, they have done alot to turnaround the buggy product, and now its probably the most polished software out there. Support is amazing, and the software is amazing. Thanks to the vb5 team!