Scammer Company. Scammer Company. Purchased an License and only had alot of issues with the idiot support. it was the last time i have purchased an license from this guys. There are no instructions for new members in the support area. only outdated tutorials wich lead to nothing.

After contracting the Cloud service I … After contracting the Cloud service I was able to notice the only available version didn't have a supported and/or third party translation to Brazilian Portuguese. It wasn't 2 hours after confirming the purchase, I tried calling back but wouldn't get my phone calls answered (funny enough, they would answer almost immediately when I was having problems with the purchase part). After insisting, Joshua G. (vBulletin Sales & Account Support), picked up the phone. He was very rude due to my constant calls, saying they were unnecessary. He proceeded to say that I wasn't eligible for a refund and that the request wasn't even negotiable. I know the company is not breaking any laws or rights, but I would NEVER recommend it to anyone. Worst customer service I ever had from a company in the U.S. I had much better results with their main competitor.

The worst experience I had with customer support ever The worst experience I had with customer support in my entire life. They created an update from vb4 to vb5 that is impossible to install, so we paid their support team for a "professional installation" to do it. Their own support and developers were unable to, and ofc I did not get a refund for the $150 for the service, either to $250 for the upgrade files. They are a scam, and their support/server experts are completely dumb.

Wasnt the best, but now its amazing When vbulletin5 first released in like 2012.. it was TERRIBLE Full of bugs, and extremely slow However 10 years later, the product is SOOOO much better, most bugs are gone, and its alot more stable and smoother, its probably the best forum software I have used, and I would urge others to use it, they have done alot to turnaround the buggy product, and now its probably the most polished software out there. Support is amazing, and the software is amazing. Thanks to the vb5 team!

Everything Is Broken Everything is broken and made worse with each new "upgrade". They've purged the most helpful moderating tools and don't seem to be interested in fixing anything. Too bad, because it worked great until about three years ago.