Like new again ✨ YAAAAY it’s arrived!!!! Delays to dispatch were not well communicated, however my Sonic Spa has now arrived, and as promised - IT IS BRILLIANT 🤩 Thank you for adding a surprise gift to make amends for the delays. My retainers are like new again and the product is super easy to use!

Commitment to resolving an issue with… Commitment to resolving an issue with the company’s ordering platform. Timely responses to queries and problem solving, in an endeavour to resolve an issue which is possibly outside of the control of the company itself. Thanks Ava.

Works well! Took a while to get it due to backlog in shipping but worked well out of the box - my kind of gross nightguard I've used for years is much less gross, and when I replace it will be able to keep it cleaner from the start. It's not going to do miracles but it's cleaner than it's been in years.

Initially my connecting cable was not… Initially my connecting cable was not working (although the device itself was). I contacted customer service to ask for a new cable and they were prompt, polite and accommodating when replying. They sent me out a new device (which happy to say works perfectly!) and even sent me extra cleaning tablets to make up for the inconvenience. Very happy that I reached out and was received with such a forth coming attitude. More than happy to support small businesses, especially when they deserve it. Thanks again Ava (from customer services)

Works well and quick/helpful support team Works as described and the support team was quick to respond to my questions (I couldn’t figure out how to use it lol). I’d like it more if the bowl for water could be removed to dump the water because it’s a minor inconvenience to unplug it to move it across the bathroom to dump the water. Otherwise I’m very happy with it and use it for my night-guard and retainers. Thanks!