Mrs Rebekah Ellis
GBUnwanted Christmas Present I tried to return the dental spa as an unwanted Christmas gift. Between the 28th November and the 28th March I wrote countless emails, most ignored. The excuses were that they were busy, couldn’t print returns labels and finally when they gave me a Swindon address I was able to return the item. Radio silence followed regarding my refund and postage refund. I sent formal letters in an effort to resolve the problem. No response. On some good advice I contacted my bank and they will be disputing this with Sonic Dental’s bank. Trading standards have been informed of this issue via CAB.
Jenn Allsop
AUCommitment to resolving an issue with… Commitment to resolving an issue with the company’s ordering platform. Timely responses to queries and problem solving, in an endeavour to resolve an issue which is possibly outside of the control of the company itself. Thanks Ava.
Jamjaaa
GBLove it Love it! Does exactly what it promises
Carina Dalla Betta
GBThe sonic dental pro is a game chabgrr The sonic dental pro dramatically improved how clean my sleep appliance gets each time it is cleaned. I was amazed how much vibration and cleaning tablets combination help to get my appliance cleaner.
test out
GBConfidence in the cleanliness of my retainer My retainers feel clean. They don’t look new but better than they used to. I feel much more confident putting them in my mouth at night.