George
GBTop notch customer service Top notch and very responsive customer service! After I mistakenly entered the incorrect address, Ava worked with me to get a new device shipped!
Marianne Barneson
GBAva was quick with her responses to me Ava was quick with her responses to me. She was excellent to work with and she dealt professionally with my problem. I’m a very satisfied customer.
Rachel Dervish
GBCannot be used in a bathroom! The unit is fitted with a 3 pin plug and not a 2 pin so it can’t be used in the bathroom. I contacted customer service and they are unable to supply a 2 pin plug so I requested a refund as the unit has not been used. Unfortunately the 100 day refund is a farce as it only stands if the box is unopened and the cellophane wrapper is intact. There is no information on the website about the type of plugs, customer service said it is my fault for having the ‘wrong’ plugs in my bathroom! Really disappointing service.
Nick Krol
GBMy Sonic Spa stopped working after a… My Sonic Spa stopped working after a few months and Ava in Customer Support was very helpful and ordered me a replacement, which arrived the next day. I have been very impressed. Thank you.
Giovanni
GBIt works! I was very skeptical this device would work on my Invisalign retainers. We all know how much they can get after several uses…but, the Sonic Dental Pod worked like a charm to get them back to their original brilliance!