George
GBTop notch customer service Top notch and very responsive customer service! After I mistakenly entered the incorrect address, Ava worked with me to get a new device shipped!
lisa hrovat
GBsonic stream I love the cleaning machine. Gets my invisalign retainer and my mouth guard spotless. I ordered the Sonic Stream and was not crazy about, so I wrote to Sonic. Ava answered promptly and was gracious enough to even have me keep it and give it another try but also refund me. Thank you, Ava!!!!!
test out
GBConfidence in the cleanliness of my retainer My retainers feel clean. They don’t look new but better than they used to. I feel much more confident putting them in my mouth at night.
Michael Jones
CAWorks well! Took a while to get it due to backlog in shipping but worked well out of the box - my kind of gross nightguard I've used for years is much less gross, and when I replace it will be able to keep it cleaner from the start. It's not going to do miracles but it's cleaner than it's been in years.
Rachel Dervish
GBCannot be used in a bathroom! The unit is fitted with a 3 pin plug and not a 2 pin so it can’t be used in the bathroom. I contacted customer service and they are unable to supply a 2 pin plug so I requested a refund as the unit has not been used. Unfortunately the 100 day refund is a farce as it only stands if the box is unopened and the cellophane wrapper is intact. There is no information on the website about the type of plugs, customer service said it is my fault for having the ‘wrong’ plugs in my bathroom! Really disappointing service.