Unwanted Christmas Present I tried to return the dental spa as an unwanted Christmas gift. Between the 28th November and the 28th March I wrote countless emails, most ignored. The excuses were that they were busy, couldn’t print returns labels and finally when they gave me a Swindon address I was able to return the item. Radio silence followed regarding my refund and postage refund. I sent formal letters in an effort to resolve the problem. No response. On some good advice I contacted my bank and they will be disputing this with Sonic Dental’s bank. Trading standards have been informed of this issue via CAB.

Ava was quick with her responses to me Ava was quick with her responses to me. She was excellent to work with and she dealt professionally with my problem. I’m a very satisfied customer.

Awesome customer service & support I love my Sonic pod & got another for my sister. Sadly 1 had a problem but Ava in customer support promptly resolved it under the great warranty. I’m a very happy customer!

Works well and quick/helpful support team Works as described and the support team was quick to respond to my questions (I couldn’t figure out how to use it lol). I’d like it more if the bowl for water could be removed to dump the water because it’s a minor inconvenience to unplug it to move it across the bathroom to dump the water. Otherwise I’m very happy with it and use it for my night-guard and retainers. Thanks!

I bought this product for my Invisalign… I bought this product for my Invisalign retainers. I did a lot of research on different brands. I chose Sonic Dental because it has the UV light to get rid of germs. My retainers had some stains and after using the very first time I noticed improvement. I kept using daily and after 2 weeks, my retainers look brand new! You cannot tell that they are over 10 years old. I have been using the cleaning tabs and I really like those. I would definitely recommend this company!