Top notch customer service Top notch and very responsive customer service! After I mistakenly entered the incorrect address, Ava worked with me to get a new device shipped!

sonic stream I love the cleaning machine. Gets my invisalign retainer and my mouth guard spotless. I ordered the Sonic Stream and was not crazy about, so I wrote to Sonic. Ava answered promptly and was gracious enough to even have me keep it and give it another try but also refund me. Thank you, Ava!!!!!

Like new again ✨ YAAAAY it’s arrived!!!! Delays to dispatch were not well communicated, however my Sonic Spa has now arrived, and as promised - IT IS BRILLIANT 🤩 Thank you for adding a surprise gift to make amends for the delays. My retainers are like new again and the product is super easy to use!

Initially my connecting cable was not… Initially my connecting cable was not working (although the device itself was). I contacted customer service to ask for a new cable and they were prompt, polite and accommodating when replying. They sent me out a new device (which happy to say works perfectly!) and even sent me extra cleaning tablets to make up for the inconvenience. Very happy that I reached out and was received with such a forth coming attitude. More than happy to support small businesses, especially when they deserve it. Thanks again Ava (from customer services)

I bought this product for my Invisalign… I bought this product for my Invisalign retainers. I did a lot of research on different brands. I chose Sonic Dental because it has the UV light to get rid of germs. My retainers had some stains and after using the very first time I noticed improvement. I kept using daily and after 2 weeks, my retainers look brand new! You cannot tell that they are over 10 years old. I have been using the cleaning tabs and I really like those. I would definitely recommend this company!