Great value for money and easy to set up and use I'm loving Ecwid - been using the Business package as my ecommerce platform for 4 years now and I couldn't be happier. Such good value for money and I can do all the store setup and maintenance myself. No need for an expensive consultant.

Elements of their platform don't work… Elements of their platform don't work and they estimate a bug fix of at least a month to fix. Really poor communication. Meant to have 24/7 live chat but totally misleading as there is no live chat available half the time and it just sends an email instead. I'm losing sales and customers because of the ineptitude of Ecwid. It seems user friendly enough at first but there are too many bug issues for me that affect sales and they aren't resolved in a timely way. Also does not integrate with Royal Mail Click and Drop. They could be so much better as the platform really does seem quite useable but things constantly keep going wrong. Would not renew my subscription. Just such a pain as I spent so long setting my shop up.

Ridiculous Price Hike I loved Ecwid until they increased the pricing in 2024. I'm currently deleting all my products and revamping my entire website. I refuse to pay that kind of hike despite all the new features they are adding.

I wholeheartedly recommend ECWID I wholeheartedly recommend ECWID. I've been using ECWID for several years now for students to pay for their acting classes. It's very easy and straightforward to manage. The android app is handy too to see sales and check instantly if a student has paid their fees.

I give you one star because I mean… I give you one star because I mean using it but I have not seen great improvement the way I want to see and I mean I love it after me I love it you know because it's a great potential but yes not give me the type of growth that I need