Bad Billing Practices and non-existing customer support - Not a big fan of the product. I rejected an upsell option and a month later i see my account is being charged twice. I was originally given a lower price plan when i joined and i was told i'd be grandfathered into that plan. However, Filepicker started charging me for the price changes even for much older billing periods when the price was low. - When i tried to cancel the service, they right away removed access to the files previously uploaded.

Poor cropping options and urls. Our main issue has been using the images, the cropping api is a poor substitute for having control over your own images. Poor mobile experience. It would also be useful to have full control over the url that is given out on the links (even if it just says not file picker).

New Customers, But All Good So Far As relatively new users of Filepicker, we haven't had a huge number of interactions so far. I do feel that the security features could be simplified, and there are a good few features that I hope might be added over time. More code samples would be good, because the integration is actually quite simple once you figure out how. But I can say that Filepicker has solved a significant issue for us in working with files, and the few times we had questions we received relatively timely support. I would recommend Filepicker.

Works but not maintained File picker was/is a great idea, but ever since buying it from the original team, you have dropped the ball -- documentation is shiitake and updates are few. You can make this the best file picking product, and instead u r keeping it in the state it was two years ago. Only a matter of when a better product is created

Great Service, simple API My experience with filepicker was really great. I took off one star only because I didn't like having to go through customer service to downgrade my account (whereas I could upgrade it automatically). Very minor issue -- wish I could only take off 1/2 star. Overall great service, nice people, simple setup, and flawless in the execution. Thanks!