Bad Billing Practices and non-existing customer support - Not a big fan of the product. I rejected an upsell option and a month later i see my account is being charged twice. I was originally given a lower price plan when i joined and i was told i'd be grandfathered into that plan. However, Filepicker started charging me for the price changes even for much older billing periods when the price was low. - When i tried to cancel the service, they right away removed access to the files previously uploaded.

worth every penny integration was simple, easy for us to implement and easy for our customers to use. also, very cost effective, for the price I could not hire a developer to maintain all of the functionality it offers.

Reliable product, but is changing their pricing model towards something we don't need. We signed up to use InkFilePicker for the picture uploading and storing and it works amazingly! Unfortunately when I last looked to increase our plan with them it appears they have modeled their prices to be more inline with their File uploading competitors. We don't need the cost and overhead of a full file uploading client. We just want to continue utilizing your awesome picture uploading plugin.

New Customers, But All Good So Far As relatively new users of Filepicker, we haven't had a huge number of interactions so far. I do feel that the security features could be simplified, and there are a good few features that I hope might be added over time. More code samples would be good, because the integration is actually quite simple once you figure out how. But I can say that Filepicker has solved a significant issue for us in working with files, and the few times we had questions we received relatively timely support. I would recommend Filepicker.