HelpCrunch

721 Colorado Avenue, Suite 101, 94303, Palo Alto, United States
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3.76
Based on 17 Reviews

5

64.71%

4

0.00%

3

5.88%

2

5.88%

1

23.53%
About HelpCrunch

HelpCrunch is a top-rated customer communication platform for your support, marketing & sales. Increase conversions and sales, improve support, and grow faster with our live chat, chatbot, knowledge base, shared inbox, email marketing, and popup tools.

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Ilya Azovtsev
UA

Our customer support and sales guys use… Our customer support and sales guys use HelpCrunch to communicate with our customers. Much cheaper than other alternatives on the market, pretty easy to use and their customer support guys rock! Highly recommend

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Lewis
GB

Great Alternative to Intercom HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages). They have set pricing which isn't based on your active user count so you're going to save a lot of money per month in comparison to Intercom.

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Leticia Varella
BR

HelpCrunch is a best solution for our… HelpCrunch is a best solution for our customer support. We've looking from alternatives Intercom. We saw Helpscout and Crisp. HelpCrunch became a best solution for our customer support: Helpcrunch became a 7 x cheaper solution for our customer support compared to Intercom. They don't have a help desk yet. But I was told they will soon.

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Shahid Khan
IN

The best live chat software I have ever used Helpcrunch is a full-featured application. Despite having so many features it is easy to set up and even easier to use. it motivates the user to do more and provide the best customer experience. it has given us the best return on investment. I particularly like auto messages, the option to send emails and the upcoming knowledge base feature.

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Natalia Zakutynska
UA

Solid support and marketing tool for SaaS After trying around 20 platforms, HelpCrunch stands out for its functionality at a good price point. The support has been reliable. Features like FAQ browsing in chat and a unified inbox for messages are useful. The AI editor is a recent addition that helps speed up customer service.

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