Keeps breaking Keeps breaking. Would be amazing but again and again simple features don't work.

terrible terrible - phone line rings out - no response

Solid support and marketing tool for SaaS After trying around 20 platforms, HelpCrunch stands out for its functionality at a good price point. The support has been reliable. Features like FAQ browsing in chat and a unified inbox for messages are useful. The AI editor is a recent addition that helps speed up customer service.

a superb tool for customer communication HelpCruch has absolutely everything our team needs to automate communication with customers, catch leads and provide valuable information to users in the knowledge base. All the features are really easy to understand and use, with no problems at all. One of the features that we use a lot is a pop-up builder. You can select different styles, colors, content, you can even add a video to your popup. That's basically the main reason why working with HelpCrunch is a true pleasure. Last but not least reason that makes you fall in love with HelpCrunch is their online support. As a customer communication tool, they definitely know their thing and assist users as if you are their friend, not just a random person! We switched to HelpCrunch from HelpScout.

Great Alternative to Intercom HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages). They have set pricing which isn't based on your active user count so you're going to save a lot of money per month in comparison to Intercom.