Alan Smith
GB5 out of 5 for HelpCrunch So where do I start? I have been looking for a live chat solution that had a modern interface, with targetted chat and would allow me to put on multiple websites without getting charged a small fortune. I chose HelpCrunch specifically for reasons. I would certainly recommend. Plus the team offered really good responsive answers to any questions that I had.
Tuckerman
GBterrible terrible - phone line rings out - no response
Leticia Varella
BRHelpCrunch is a best solution for our… HelpCrunch is a best solution for our customer support. We've looking from alternatives Intercom. We saw Helpscout and Crisp. HelpCrunch became a best solution for our customer support: Helpcrunch became a 7 x cheaper solution for our customer support compared to Intercom. They don't have a help desk yet. But I was told they will soon.
Igor Stefanovici Zergos
ESa superb tool for customer communication HelpCruch has absolutely everything our team needs to automate communication with customers, catch leads and provide valuable information to users in the knowledge base. All the features are really easy to understand and use, with no problems at all. One of the features that we use a lot is a pop-up builder. You can select different styles, colors, content, you can even add a video to your popup. That's basically the main reason why working with HelpCrunch is a true pleasure. Last but not least reason that makes you fall in love with HelpCrunch is their online support. As a customer communication tool, they definitely know their thing and assist users as if you are their friend, not just a random person! We switched to HelpCrunch from HelpScout.
KuKyCarolina
ROEasy-to-use software that boosts customer engagement I’d start by saying that it’s the best tool in the niche for its price. Furthermore, I love their customer support, the team is always friendly and open to answering any questions. It seems like I’ve already tried each customer communication software out there, so you can trust my opinion! :)) Eventually, I chose HelpCrunch and I am so glad I did it. It’s so easy to set up and use. You should know that I am not a techie at all! I work as a chief editor at the news agency, and it took me just two hours to install and set up HelpCrunch. So if you ask me, I would suggest HelpCrunch to anyone who wants to improve communication with customers.