Abject Christ, I wish I'd read Trustpilot before ordering from Big Cartel. They run a business under "Old School Leeds" for retro Leeds United stuff. Advertise on Facebook a lot. I treated myself to a t-shirt. Nothing! 1st email after 3 weeks unanswered. 2nd email after a month unanswered. 3rd email unanswered. No tshirt. Nothing. Abject

Big Cartel for the win I started a small business December 2020. I shopped around before settling on the big cartel because they offered 5 products for free. I has no previous website building experience but I didn’t need any to build a website with the big cartel. I customized my website to my liking and everyone loved it. Customer services has been A1. Anytime I have emailed them with a concern or needed assistance they have been on it. Recently the rep help me for over an hour with my domain issue because google changed things on their end. I recently upgraded to a paid plan for 50 products and I love it. My favorite part of the big cartel is the mobile app. I can create order with a couple clicks of my phone, add products, post to Facebook, take cash payments, look at shipments, and more from my mobile device. And they recently upgraded it. And the price is so low.

Great CSR experience, nice features to bulid your online shop (Seller) Great website bulider platform, you can start with no bigger investment, which is very helpful! From a seller point or view, amazing customer service as well. Thank you!

0/10 0/10. Daughter wanted to spend her pocket money. 2-4 day estimated delivery. They don’t answer messages, like “where is my order?” They block you. Scumbags. Having to get credit card company to try and recover money.

Weird company ran by a far left Marxist! This company is straight up odd! It charges over the top prices for a basic service with limited functionality! You can only add 500 products in their max plan which used to only allow 300, their apps are basic and the fact they say they are for small businesses is a joke seeing as they charge so much! Also upon research I have discovered the ceo is a far left Marxist who believes police should be defunded and only black lives matter!