Never received item I paid for I ordered a Ludo back in May. Seller claimed they had surgery so there would be a delay in shipping. That's fine, life happens. Months go by, messages are ignored, my money is gone. PayPal wasn't an option when I paid and it turns out these debit/credit cards are just as much of a scam because they don't offer any of the protection they advertise.

Progressive, and completely ok showing it As a libertarian, I am all about personal freedoms. But when it comes to business, nobody should know what the people inside the company support in their personal lives. If you're publicly supporting political agendas and posting your professional position with it, bringing the reputation of the business with it, I can't support your business. Sorry, but you just lost a customer.

Great, easy and affordable option for Artists I opened my shop on Big Carel in the Fall of 2021 and everything has worked smoothly since. I appreciate it's just one price a month and that they remit taxes to states. I have my store integrated w/ my personal website and I appreciate all the tools. There's also effortless integration with PIRATE SHIP for shipping. I don't know what the bad reviews are about, but as an artist with a small sales side business, I didn't want a store to take over my life and this was the best option

Reviewing the Actual Platform A lot of these reviews seem to be from people that ordered from scam sites hosted through Big Cartel, which can happen through any host realistically and should not fall under the actual company's page in my opinion, but, I do have a review for the service itself! I've tried lots of different platforms and always return to Big Cartel for the simple interface, the automatic collection and remitting of sales tax, and their support has been great so far. Themes are simple and easy to customize, especially with CSS and HTML. The only changes I'd like to see would be more payment options (which they are working on) and more app integrations. Other than that, it's a wonderful, inexpensive place to start with an eCommerce business and I can't recommend it enough. :)

I think the bad reviews on here are for… I think the bad reviews on here are for perhaps not so honest website creators who sell under-par goods. However, if you are thinking about trying your own shop, this company have been great so far. Don't bother with Shopify etc who charge a lot. Now I don't know how scalable Big Cartel are but if you are wanting to try something out, try them. I'll be sticking with them for as long as my business can grow with them and they stay competitive.