Great business I love them -

Scam ? Ordered sth with no reply at all I recently ordered something on airmax-97.com and it seems a scam. waited for 3 weeks. nil update on the order. customer service is a contact with email ending with "gmail.com". They actually advertise themselves on IG. The website below uses Big Cartel as host. airmax-97.com/

Abject Christ, I wish I'd read Trustpilot before ordering from Big Cartel. They run a business under "Old School Leeds" for retro Leeds United stuff. Advertise on Facebook a lot. I treated myself to a t-shirt. Nothing! 1st email after 3 weeks unanswered. 2nd email after a month unanswered. 3rd email unanswered. No tshirt. Nothing. Abject

I think the bad reviews on here are for… I think the bad reviews on here are for perhaps not so honest website creators who sell under-par goods. However, if you are thinking about trying your own shop, this company have been great so far. Don't bother with Shopify etc who charge a lot. Now I don't know how scalable Big Cartel are but if you are wanting to try something out, try them. I'll be sticking with them for as long as my business can grow with them and they stay competitive.

Reviewing the Actual Platform A lot of these reviews seem to be from people that ordered from scam sites hosted through Big Cartel, which can happen through any host realistically and should not fall under the actual company's page in my opinion, but, I do have a review for the service itself! I've tried lots of different platforms and always return to Big Cartel for the simple interface, the automatic collection and remitting of sales tax, and their support has been great so far. Themes are simple and easy to customize, especially with CSS and HTML. The only changes I'd like to see would be more payment options (which they are working on) and more app integrations. Other than that, it's a wonderful, inexpensive place to start with an eCommerce business and I can't recommend it enough. :)