DO NOT BUY FROM HERE!! DO NOT BUY FROM HERE!!! I brought something in August and never received my order and on October 28th they finally emailed me saying I would get a refund in 10-14 business days yet it’s November 21 and still not clothes no refund and I’ve been contacting them nonstop and no response. This is a scam and I lost 75$ for nothing.

Weird company ran by a far left Marxist! This company is straight up odd! It charges over the top prices for a basic service with limited functionality! You can only add 500 products in their max plan which used to only allow 300, their apps are basic and the fact they say they are for small businesses is a joke seeing as they charge so much! Also upon research I have discovered the ceo is a far left Marxist who believes police should be defunded and only black lives matter!

Never received item I paid for I ordered a Ludo back in May. Seller claimed they had surgery so there would be a delay in shipping. That's fine, life happens. Months go by, messages are ignored, my money is gone. PayPal wasn't an option when I paid and it turns out these debit/credit cards are just as much of a scam because they don't offer any of the protection they advertise.

I think the bad reviews on here are for… I think the bad reviews on here are for perhaps not so honest website creators who sell under-par goods. However, if you are thinking about trying your own shop, this company have been great so far. Don't bother with Shopify etc who charge a lot. Now I don't know how scalable Big Cartel are but if you are wanting to try something out, try them. I'll be sticking with them for as long as my business can grow with them and they stay competitive.

Reviewing the Actual Platform A lot of these reviews seem to be from people that ordered from scam sites hosted through Big Cartel, which can happen through any host realistically and should not fall under the actual company's page in my opinion, but, I do have a review for the service itself! I've tried lots of different platforms and always return to Big Cartel for the simple interface, the automatic collection and remitting of sales tax, and their support has been great so far. Themes are simple and easy to customize, especially with CSS and HTML. The only changes I'd like to see would be more payment options (which they are working on) and more app integrations. Other than that, it's a wonderful, inexpensive place to start with an eCommerce business and I can't recommend it enough. :)