Reviewing the Actual Platform A lot of these reviews seem to be from people that ordered from scam sites hosted through Big Cartel, which can happen through any host realistically and should not fall under the actual company's page in my opinion, but, I do have a review for the service itself! I've tried lots of different platforms and always return to Big Cartel for the simple interface, the automatic collection and remitting of sales tax, and their support has been great so far. Themes are simple and easy to customize, especially with CSS and HTML. The only changes I'd like to see would be more payment options (which they are working on) and more app integrations. Other than that, it's a wonderful, inexpensive place to start with an eCommerce business and I can't recommend it enough. :)

Great CSR experience, nice features to bulid your online shop (Seller) Great website bulider platform, you can start with no bigger investment, which is very helpful! From a seller point or view, amazing customer service as well. Thank you!

Great business I love them -

Big Cartel for the win I started a small business December 2020. I shopped around before settling on the big cartel because they offered 5 products for free. I has no previous website building experience but I didn’t need any to build a website with the big cartel. I customized my website to my liking and everyone loved it. Customer services has been A1. Anytime I have emailed them with a concern or needed assistance they have been on it. Recently the rep help me for over an hour with my domain issue because google changed things on their end. I recently upgraded to a paid plan for 50 products and I love it. My favorite part of the big cartel is the mobile app. I can create order with a couple clicks of my phone, add products, post to Facebook, take cash payments, look at shipments, and more from my mobile device. And they recently upgraded it. And the price is so low.

I think the bad reviews on here are for… I think the bad reviews on here are for perhaps not so honest website creators who sell under-par goods. However, if you are thinking about trying your own shop, this company have been great so far. Don't bother with Shopify etc who charge a lot. Now I don't know how scalable Big Cartel are but if you are wanting to try something out, try them. I'll be sticking with them for as long as my business can grow with them and they stay competitive.