Never received item I paid for I ordered a Ludo back in May. Seller claimed they had surgery so there would be a delay in shipping. That's fine, life happens. Months go by, messages are ignored, my money is gone. PayPal wasn't an option when I paid and it turns out these debit/credit cards are just as much of a scam because they don't offer any of the protection they advertise.

An amazing website builder! I am using Big Cartel to make my small business, it is a great site especially if your new. All of the other reviews that say it’s a scam or they took their money, that’s not big cartel, that’s a site someone made on big cartel to scam people.

Great, easy and affordable option for Artists I opened my shop on Big Carel in the Fall of 2021 and everything has worked smoothly since. I appreciate it's just one price a month and that they remit taxes to states. I have my store integrated w/ my personal website and I appreciate all the tools. There's also effortless integration with PIRATE SHIP for shipping. I don't know what the bad reviews are about, but as an artist with a small sales side business, I didn't want a store to take over my life and this was the best option

Reviewing the Actual Platform A lot of these reviews seem to be from people that ordered from scam sites hosted through Big Cartel, which can happen through any host realistically and should not fall under the actual company's page in my opinion, but, I do have a review for the service itself! I've tried lots of different platforms and always return to Big Cartel for the simple interface, the automatic collection and remitting of sales tax, and their support has been great so far. Themes are simple and easy to customize, especially with CSS and HTML. The only changes I'd like to see would be more payment options (which they are working on) and more app integrations. Other than that, it's a wonderful, inexpensive place to start with an eCommerce business and I can't recommend it enough. :)

starting a small business with little to no funds? I recommend! I think all of these 1 star reviews are reviewing actual websites rather than the Big Cartel company itself. I’ve been using Big Cartel for the past 8 months, as I just started my small business. It’s great for small businesses like me that can’t quite afford the £30 for Shopify. It’s a lot more simplistic and minimal, but that’s kinda good for newbies and smaller businesses as you can get really caught up in over customising your website. I currently use the platinum plan for £9.99, and I can list up to 50 products, with no listing fees. The credit card processor Stripe and Big Cartel both take a percentage but it’s much smaller than fees you’d find on Etsy etc. I can’t complain, just wish there were more apps to customise your website however as time has gone they’ve developed more!