Reviewing the Actual Platform A lot of these reviews seem to be from people that ordered from scam sites hosted through Big Cartel, which can happen through any host realistically and should not fall under the actual company's page in my opinion, but, I do have a review for the service itself! I've tried lots of different platforms and always return to Big Cartel for the simple interface, the automatic collection and remitting of sales tax, and their support has been great so far. Themes are simple and easy to customize, especially with CSS and HTML. The only changes I'd like to see would be more payment options (which they are working on) and more app integrations. Other than that, it's a wonderful, inexpensive place to start with an eCommerce business and I can't recommend it enough. :)

Weird company ran by a far left Marxist! This company is straight up odd! It charges over the top prices for a basic service with limited functionality! You can only add 500 products in their max plan which used to only allow 300, their apps are basic and the fact they say they are for small businesses is a joke seeing as they charge so much! Also upon research I have discovered the ceo is a far left Marxist who believes police should be defunded and only black lives matter!

Great business I love them -

Scam ? Ordered sth with no reply at all I recently ordered something on airmax-97.com and it seems a scam. waited for 3 weeks. nil update on the order. customer service is a contact with email ending with "gmail.com". They actually advertise themselves on IG. The website below uses Big Cartel as host. airmax-97.com/

Big Cartel for the win I started a small business December 2020. I shopped around before settling on the big cartel because they offered 5 products for free. I has no previous website building experience but I didn’t need any to build a website with the big cartel. I customized my website to my liking and everyone loved it. Customer services has been A1. Anytime I have emailed them with a concern or needed assistance they have been on it. Recently the rep help me for over an hour with my domain issue because google changed things on their end. I recently upgraded to a paid plan for 50 products and I love it. My favorite part of the big cartel is the mobile app. I can create order with a couple clicks of my phone, add products, post to Facebook, take cash payments, look at shipments, and more from my mobile device. And they recently upgraded it. And the price is so low.