Abject Christ, I wish I'd read Trustpilot before ordering from Big Cartel. They run a business under "Old School Leeds" for retro Leeds United stuff. Advertise on Facebook a lot. I treated myself to a t-shirt. Nothing! 1st email after 3 weeks unanswered. 2nd email after a month unanswered. 3rd email unanswered. No tshirt. Nothing. Abject

Great business I love them -

Big Cartel for the win I started a small business December 2020. I shopped around before settling on the big cartel because they offered 5 products for free. I has no previous website building experience but I didn’t need any to build a website with the big cartel. I customized my website to my liking and everyone loved it. Customer services has been A1. Anytime I have emailed them with a concern or needed assistance they have been on it. Recently the rep help me for over an hour with my domain issue because google changed things on their end. I recently upgraded to a paid plan for 50 products and I love it. My favorite part of the big cartel is the mobile app. I can create order with a couple clicks of my phone, add products, post to Facebook, take cash payments, look at shipments, and more from my mobile device. And they recently upgraded it. And the price is so low.

Never received item I paid for I ordered a Ludo back in May. Seller claimed they had surgery so there would be a delay in shipping. That's fine, life happens. Months go by, messages are ignored, my money is gone. PayPal wasn't an option when I paid and it turns out these debit/credit cards are just as much of a scam because they don't offer any of the protection they advertise.

This platform is a joke for artist that… This platform is a joke for artist that sell out quickly. I’ve been a poster collector for a decade and I’ve always had nothing but issues with this site. If you are an artist and you take your web store seriously I would switch immediately. Yesterday I was charged for my purchase and my order was not confirmed. This happened to me quite. Few times in my ten years of collecting posters. Go with something better. As an upset customer. Please switch… for the fans.