Reviewing the Actual Platform A lot of these reviews seem to be from people that ordered from scam sites hosted through Big Cartel, which can happen through any host realistically and should not fall under the actual company's page in my opinion, but, I do have a review for the service itself! I've tried lots of different platforms and always return to Big Cartel for the simple interface, the automatic collection and remitting of sales tax, and their support has been great so far. Themes are simple and easy to customize, especially with CSS and HTML. The only changes I'd like to see would be more payment options (which they are working on) and more app integrations. Other than that, it's a wonderful, inexpensive place to start with an eCommerce business and I can't recommend it enough. :)

Never received item I paid for I ordered a Ludo back in May. Seller claimed they had surgery so there would be a delay in shipping. That's fine, life happens. Months go by, messages are ignored, my money is gone. PayPal wasn't an option when I paid and it turns out these debit/credit cards are just as much of a scam because they don't offer any of the protection they advertise.

This platform is a joke for artist that… This platform is a joke for artist that sell out quickly. I’ve been a poster collector for a decade and I’ve always had nothing but issues with this site. If you are an artist and you take your web store seriously I would switch immediately. Yesterday I was charged for my purchase and my order was not confirmed. This happened to me quite. Few times in my ten years of collecting posters. Go with something better. As an upset customer. Please switch… for the fans.

Abject Christ, I wish I'd read Trustpilot before ordering from Big Cartel. They run a business under "Old School Leeds" for retro Leeds United stuff. Advertise on Facebook a lot. I treated myself to a t-shirt. Nothing! 1st email after 3 weeks unanswered. 2nd email after a month unanswered. 3rd email unanswered. No tshirt. Nothing. Abject

An amazing website builder! I am using Big Cartel to make my small business, it is a great site especially if your new. All of the other reviews that say it’s a scam or they took their money, that’s not big cartel, that’s a site someone made on big cartel to scam people.