Terrible customer service Terrible customer service. It did not work and they refused to let us return it for a refund.

Great customer service Great customer service. I had a unit that stoped working which they replaced without question. Replacement works fine. Great company to deal with.

One of the best. One of the best, up-to-date security products on the market. Had an issue with the installation. Contacted Nocki customer service, and they promptly contacted me with step-by-step instructions on how to resolve my issue. Very satisfied with this product.

Worth the purchase The product is great and works as advertised. The instructions leave a bit to be desired, but the support team came through and filled the gap.

Do not buy this product--not mechanically sound Do not buy this product. The bolt mechanism is not well mechanically. None of the nice features matter if the the bolt mechanically sticks.