They stole my money They stole my money! One of my locks didn't work. They were great at corresponding at first. They were going to send me a replacement but they didn't have the color I ordered in stock. After a few months of waiting, they said they were shipping me another and would give me a tracking number in a separate email. I never heard from them again and now they are nowhere to be found.

Great customer service Great customer service. I had a unit that stoped working which they replaced without question. Replacement works fine. Great company to deal with.

Terrible customer service Terrible customer service. It did not work and they refused to let us return it for a refund.

easy to install and program… easy to install and program fingerprints! reliable and solid construction! one small issue that was quickly worked out with their customer support team! looking to see if i can buy a second and when this lock will be controlled via wifi....