Peter James Saramosing
PHBest Ever It was a great experience having and using this type of communication, especially for business purposes. I would like to say that Intercom made it easier for us to do our work faster.
DeltaEcho
DETransparent way to add custom responds… Transparent way to add custom responds automatically. The way of sorting the cases is not optimized as well. But globally, it's a good tool.
Jose Alberto - Arcadina
ESIntercom it's a very useful tool Intercom it's a very useful tool for us. Plenty of good options. But I can't give five stars because some basic functionalities are only available increasing the price. For example: a basic dashboard for support management. If we need more advanced then we will pay for it, but an elementary and basic dashboard for the support team I think must be included on the price.
Adam Khan
GBPoor interview process Poor interview process, do not get back to you unless you reach out yourself. Nice way to leave candidates hanging!
Chiara Candeloro
FRVery good software and easy to use Very good software, this CRM that actually offers nice features (series, bot, articles, reports and much more), and it is easy to use. I really love the fact that users can rate our team, their feedback is precious! Intercom team is always nice, polite and willing to help. I don't have any complaint, but I am not so experienced as an Itercom user which is why I didn't rate 5 stars.