Syd Tanael
AUIntercom number one! All in all experience is good but just a lil bit delays from the notification and the actual message.
Creusot Quentin
FRThere has been complete silence from the sales team. The product seems pretty cool... The problem is, I will never know because, since a serious call with someone from the sales team, I haven't heard anything back. I have reached out multiple times because we were interested in implementing the tool internally, but apparently, our company is not interesting enough for them. It's a shame...
DeltaEcho
DETransparent way to add custom responds… Transparent way to add custom responds automatically. The way of sorting the cases is not optimized as well. But globally, it's a good tool.
Keith P
GBPoor Support, Breaks their own terms of service During the sales process we were promised integration with our CRM (Dynamics 365) but then after signing up found out that it does not exist. But really what makes this one star is Intercom's horrible customer support. Their team takes anywhere from 1 week to over 1.5 months to reply to requests. Additionally, we requested our contract not to auto-renew but they did anyway and will not honor their own terms of service.
Peter James Saramosing
PHBest Ever It was a great experience having and using this type of communication, especially for business purposes. I would like to say that Intercom made it easier for us to do our work faster.