Lack of Communication no have proper professional way of communication. guide line. and cost of certificate is to high. you must provide high level support if you earn high cost.

Good support These guys have good support. Because of own misfortune web application upgrade I started getting MySQL errors and raised ticket for support department. To my relief I got everything updated and MySQL fixed in 12 or 13 minutes. Grazie mile!

The response to my request was never… At last they have seen reason with me and have refunded me. I am glad they did but for their service, I can bet you their is no other service like them. Just that their free ssl is having issue with subdomains. I have advised the should do something serious about that. I guess they must have taken that into consideration.

I keep telling them not to send emails… I keep telling them not to send me email about my invoice that I have paid and I said I am not interested to use it again.. but they just keep sending me email... Its quite irritating..

The idea of adding additional $2 after… The idea of adding additional $2 after a site expires awaiting renewal is fraudulent. That has made many people not to renew there site. I have many other hosting companies I shop on there server non had ever requested for such fraudulent additional charges only you. And the issue of one single site in directadmin panel is too bad. many directadmin panel that is upto $10 in prize have addon of 1 extra or 2 extra domain, with good ssl that covers both subdomain and the domain. but your does not cover subdomain.