Liked product but not customer service Liked the products but put off purchasing licenses by rude pre-sales staff. If pre-sales is like this, makes me wonder what support is like afterwards? Also they make it seem like they are doing me a favour by allowing me to buy their products? Not impressed! Decided not to purchase and ended up getting alternative products from people that actually value customers. Also no good for multi-cloud as need more that one version of the product.

Works well. Works well so far. If you have some tech knowledge, it's a great personal backup solution. Recommended.

Options options and more options Been a while since I've used this, but the flexibility of the program was great - including the ability to back up to my own S3 devices. It simply works, and with the number of different providers, there are not many use cases where this won't just work. With changes in the organization, I'm planning on expanding the use to a number of different platforms once again.

CloudBerry Lab - fast and flexible product Before I started with CloudBerry, i have been using CrashPlan for many years, however, they discontinued some backup plans recently which make me look for another cloud backup solution. I have tried several solutions, but out of all solutions, CloudBerry seems to suit most of my requirements. I wanted a flexible solution where I could choose the backup software and the cloud service. CloudBerry desktop pro itself is easy to use, is very flexibel and has many usefull options. Compared to CrashPlan, CloudBerry seems to have a very small memory print which leaves more free memory fot day to day usage. What I like: - backup to whatever you want (Local backup, cloud backup, ...) - image backup - one time payment - choice of cloud partner. I'm working with blackblaze B2 - low memory/cpu usage What I don't like - artifical storage limit of 5 TB. It may seems a lot of space, but I have more than 5TB to backup (lot of photo's and video's)

Incredibly hit & miss (But mostly miss)... Incredibly hit & miss I have been using some of their products for some time now, and they are shockingly unreliable. 4 out of 5 times that I try to copy/move something to S3, their software just sits and does nothing. After trying again a few times, eventually it works. I have been unable to find any common thread in the instances where it doesn't work. I have tried it across different buckets, from different machines, copying and moving; it seems entirely random. In conclusion, not a product worth spending time or money on. Edit 1 - 21/12/2017: I have now given up on their products entirely. I think the 1 in 5 success rate I had was a fluke, as it went down to 1 in 20 or so. It was easier for me to program scripts in AWS CLI to do what this program was meant to do then keep trying. Edit 2 - 21/12/2017: The reply Cloudberry asking me if I have opened a support case is hilarious, and one of the reasons they only get 1 star (But I forgot to add it in my original review. You can't ask them for support unless you're a paying customer (and I am glad I didn't waste my money on software that doesn't work). Instead they direct you to some generic forums for IT questions. this wouldn't be so bad if they had their own dedicated sub-forum, but since they don't, you're on your own... Good luck with that... (This is also why I've reduced this to a 1-star review)