MSP360 (CloudBerry Lab)

16192 Coastal HWY, 19958, Lewes, United States
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3.40
Based on 20 Reviews

5

0.00%

4

75.00%

3

5.00%

2

5.00%

1

15.00%
About MSP360 (CloudBerry Lab)

MSP360 Backup is a leading cross-platform cloud backup and disaster recovery solution. MSP360 Backup is integrated with major public cloud services, such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform. MSP360 Backup comes with powerful, easy-to-use backup and disaster recovery capabilities, including file-level and image-based backups, disaster recovery to virtual machines in the cloud, data compression and military-grade encryption using customer-controlled keys. Customers can run MSP360 Backup on Windows, Mac and Linux operating systems. MSP360 also provides a turnkey, white-label data protection service to thousands of VARs and MSPs to help them build their brand in the cloud backup market. Since 2012, MSP360 Lab has been an Amazon Web Services Advanced Technology Partner. MSP360 Lab has also achieved Storage Competency Partner status in the AWS Partner Network.

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Glenn Davis
GB

I wish I could write a glowing review… I wish I could write a glowing review about Cloudberry but my experience has been less than satisfactory. Specifically, every backup to Google Drive has errors saying files (2) not found. I have searched for those "missing files" on Google Drive and my computer and I cannot find either one. I have written support and sent them everything they have asked for and the problem persists. I find it ironic that the Cloudberry response recommends AWS for backups. I am an Amazon Prime Subscriber and I signed up for Amazon cloud storage. However, I have stopped using it because it would never sync with specified folders on my hard drives. With Cloudberry it is always someone else's fault but, significantly, before you buy their web pages indicates their product works with Google Drive. Now it is Googles problem? I don't think so! Copied from the Cloudberry web page: Supported cloud storage services: Popular: Amazon S3 Amazon Glacier Microsoft Azure Google Cloud Storage OpenStack Rackspace Featured: Amazon Cloud Drive Azure File CenturyLink Cisco Google Drive OneDrive Oracle Cloud Scality SoftLayer vCloud Air (EMC) vCloud Air (Google)

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Zeric E
GB

Solid option with many backend storage options, probably best for small to medium shops. I replaced a previous solution that is dropping support for peer to peer backup. With peer to peer we can pre-seed a remote peer in the same city inexpensively as well as perform a fast recovery if needed. For more tactical backups we use peer to peer, and for more strategic backup we use one of the large cloud providers. Besides many backend storage options, there other many other good features like client side encryption, block level backup, and compression. The per client price is reasonable and it is well suited for SOHO and smaller shops. There is a centrally managed solution that relies on connecting to a cloudberry server. This should provide some upward scalability, but I have not explored this. Setup was straight forward providing your back end storage is already established. If you don't have a storage provider already, this of course will add time as that will have to also be setup before Cloudberry can be used. The interface could use some updating. The product functionality is beyond the scope of understanding for most people without an IT background, yet the interface feels like it's targeted for end users, who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had beginner mode, and an expert mode. For example, when editing an existing backup set, one has to go through a wizard like interface with many screens even if you are only changing one thing. The user is forced to keep clicking Next>Next>Next>Next>Next>Next> until you are finally able to save your changes. Experienced people rather have all the information on a screen or two and be able to quickly get the area they need to modify. I've only had one question and I emailed technical support. My question was addressed in less than 24h which is reasonable. I know there are higher levels of support for additional cost if you need faster response time.

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Jake
GB

Good DIY Backup Solution I have been evaluating CloudBerry Desktop Backup on a Windows 10 machine and a Linux (Mint 17.1) machine for about a week now. I am uploading to a Backblaze B2 account and have numerous backup plans uploading to a number of Backblaze buckets as well as doing some LAN backups to a local file server on our network. So far, everything has worked really well. I do wish the Linux version's feature set was as robust as the Windows version. With that being said though, both versions are adequately meeting my needs. For the few minor issues I have had Cloudberry's support has been very responsive and helpful. Would recommend.

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Paul
GB

Full featured software Full featured software. Would be useful if they provided backup and restore templates to make it easier for first time setup etc.

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Michael
NL

Using cloudberry backup for a while I'm using cloudberry backup at home for a while now. It's pretty simple to use, and works flawsless with different cloud storage providers as wel local storage. I have my setup at home connected with Backblaze now. You can also set up to be notified when an backup appears to fail.

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