MSP360 (CloudBerry Lab)

16192 Coastal HWY, 19958, Lewes, United States
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3.40
Based on 20 Reviews

5

0.00%

4

75.00%

3

5.00%

2

5.00%

1

15.00%
About MSP360 (CloudBerry Lab)

MSP360 Backup is a leading cross-platform cloud backup and disaster recovery solution. MSP360 Backup is integrated with major public cloud services, such as Amazon Web Services, Microsoft Azure, and Google Cloud Platform. MSP360 Backup comes with powerful, easy-to-use backup and disaster recovery capabilities, including file-level and image-based backups, disaster recovery to virtual machines in the cloud, data compression and military-grade encryption using customer-controlled keys. Customers can run MSP360 Backup on Windows, Mac and Linux operating systems. MSP360 also provides a turnkey, white-label data protection service to thousands of VARs and MSPs to help them build their brand in the cloud backup market. Since 2012, MSP360 Lab has been an Amazon Web Services Advanced Technology Partner. MSP360 Lab has also achieved Storage Competency Partner status in the AWS Partner Network.

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Jess
NL

Complicated at first, but it works smoothly At first you have to learn how to use the software. But then you're protected. Really: CloudBerry protects your data and works seamlessly. And it doesn't cost that much.

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Fabienne
BE

CloudBerry Lab - fast and flexible product Before I started with CloudBerry, i have been using CrashPlan for many years, however, they discontinued some backup plans recently which make me look for another cloud backup solution. I have tried several solutions, but out of all solutions, CloudBerry seems to suit most of my requirements. I wanted a flexible solution where I could choose the backup software and the cloud service. CloudBerry desktop pro itself is easy to use, is very flexibel and has many usefull options. Compared to CrashPlan, CloudBerry seems to have a very small memory print which leaves more free memory fot day to day usage. What I like: - backup to whatever you want (Local backup, cloud backup, ...) - image backup - one time payment - choice of cloud partner. I'm working with blackblaze B2 - low memory/cpu usage What I don't like - artifical storage limit of 5 TB. It may seems a lot of space, but I have more than 5TB to backup (lot of photo's and video's)

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Zeric E
GB

Solid option with many backend storage options, probably best for small to medium shops. I replaced a previous solution that is dropping support for peer to peer backup. With peer to peer we can pre-seed a remote peer in the same city inexpensively as well as perform a fast recovery if needed. For more tactical backups we use peer to peer, and for more strategic backup we use one of the large cloud providers. Besides many backend storage options, there other many other good features like client side encryption, block level backup, and compression. The per client price is reasonable and it is well suited for SOHO and smaller shops. There is a centrally managed solution that relies on connecting to a cloudberry server. This should provide some upward scalability, but I have not explored this. Setup was straight forward providing your back end storage is already established. If you don't have a storage provider already, this of course will add time as that will have to also be setup before Cloudberry can be used. The interface could use some updating. The product functionality is beyond the scope of understanding for most people without an IT background, yet the interface feels like it's targeted for end users, who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had beginner mode, and an expert mode. For example, when editing an existing backup set, one has to go through a wizard like interface with many screens even if you are only changing one thing. The user is forced to keep clicking Next>Next>Next>Next>Next>Next> until you are finally able to save your changes. Experienced people rather have all the information on a screen or two and be able to quickly get the area they need to modify. I've only had one question and I emailed technical support. My question was addressed in less than 24h which is reasonable. I know there are higher levels of support for additional cost if you need faster response time.

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Chris
GB

This solution didn’t work for me This solution didn’t work for me, so I asked for a refund. They said no so I opened a dispute with PayPal and won. Then Andy contacts me and tells me “Filing a dispute is dishonest practice”, your business model is dishonest practice.

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Paul
GB

Full featured software Full featured software. Would be useful if they provided backup and restore templates to make it easier for first time setup etc.

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