CloudBerry Lab - fast and flexible product Before I started with CloudBerry, i have been using CrashPlan for many years, however, they discontinued some backup plans recently which make me look for another cloud backup solution. I have tried several solutions, but out of all solutions, CloudBerry seems to suit most of my requirements. I wanted a flexible solution where I could choose the backup software and the cloud service. CloudBerry desktop pro itself is easy to use, is very flexibel and has many usefull options. Compared to CrashPlan, CloudBerry seems to have a very small memory print which leaves more free memory fot day to day usage. What I like: - backup to whatever you want (Local backup, cloud backup, ...) - image backup - one time payment - choice of cloud partner. I'm working with blackblaze B2 - low memory/cpu usage What I don't like - artifical storage limit of 5 TB. It may seems a lot of space, but I have more than 5TB to backup (lot of photo's and video's)

I wish I could write a glowing review… I wish I could write a glowing review about Cloudberry but my experience has been less than satisfactory. Specifically, every backup to Google Drive has errors saying files (2) not found. I have searched for those "missing files" on Google Drive and my computer and I cannot find either one. I have written support and sent them everything they have asked for and the problem persists. I find it ironic that the Cloudberry response recommends AWS for backups. I am an Amazon Prime Subscriber and I signed up for Amazon cloud storage. However, I have stopped using it because it would never sync with specified folders on my hard drives. With Cloudberry it is always someone else's fault but, significantly, before you buy their web pages indicates their product works with Google Drive. Now it is Googles problem? I don't think so! Copied from the Cloudberry web page: Supported cloud storage services: Popular: Amazon S3 Amazon Glacier Microsoft Azure Google Cloud Storage OpenStack Rackspace Featured: Amazon Cloud Drive Azure File CenturyLink Cisco Google Drive OneDrive Oracle Cloud Scality SoftLayer vCloud Air (EMC) vCloud Air (Google)

Liked product but not customer service Liked the products but put off purchasing licenses by rude pre-sales staff. If pre-sales is like this, makes me wonder what support is like afterwards? Also they make it seem like they are doing me a favour by allowing me to buy their products? Not impressed! Decided not to purchase and ended up getting alternative products from people that actually value customers. Also no good for multi-cloud as need more that one version of the product.

Solid option with many backend storage options, probably best for small to medium shops. I replaced a previous solution that is dropping support for peer to peer backup. With peer to peer we can pre-seed a remote peer in the same city inexpensively as well as perform a fast recovery if needed. For more tactical backups we use peer to peer, and for more strategic backup we use one of the large cloud providers. Besides many backend storage options, there other many other good features like client side encryption, block level backup, and compression. The per client price is reasonable and it is well suited for SOHO and smaller shops. There is a centrally managed solution that relies on connecting to a cloudberry server. This should provide some upward scalability, but I have not explored this. Setup was straight forward providing your back end storage is already established. If you don't have a storage provider already, this of course will add time as that will have to also be setup before Cloudberry can be used. The interface could use some updating. The product functionality is beyond the scope of understanding for most people without an IT background, yet the interface feels like it's targeted for end users, who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had beginner mode, and an expert mode. For example, when editing an existing backup set, one has to go through a wizard like interface with many screens even if you are only changing one thing. The user is forced to keep clicking Next>Next>Next>Next>Next>Next> until you are finally able to save your changes. Experienced people rather have all the information on a screen or two and be able to quickly get the area they need to modify. I've only had one question and I emailed technical support. My question was addressed in less than 24h which is reasonable. I know there are higher levels of support for additional cost if you need faster response time.

CrashPlan replacement. Best CrashPlan replacement that I could find (together with BackBlaze B2 as the cloud storage target). Some issues with very large file counts with Hybrid backup, but I worked around by simply making two backups - one to local NAS, one to cloud, so in practice this does not really matter. Upside of doing image based backups too, so you can have both your important files versioned and backed up often and full image of your OS drive for recovering any disaster there.