Merchant does not clearly define … Merchant does not clearly define product condition on site. "New" appears to have two groupings according to their support department, and you have to know how they SKU their inventory to know which is which. - appearently These are New Bulk / New Open Box Switch(s), which were used as test purpose, which to me does not indicate NEW. - From their Support Department: New Retail Factory Sealed products end with "-F" after the MPN. New Bulk / New Open Box products end with "-N" after the MPN. Hopefully this will help other buyers to make their decision.

I do not do reviews I do not do reviews, but it was a request from their end that if I am happy with my purchase I should write something about them. Well, I am pleased with the product. Been using the drive for 2 days now. For refurbished drive it actually works pretty well.

Got the hard drives i ordered but i … Got the hard drives i ordered but i didn't receive the trays that were advertised on your website. I called your support line and they told me no problem well send them to you but i'm yet to receive them.

Ordered two 16G server memory sticks Ordered two 16G server memory sticks, and one started to have issues. Requested RMA, which was handled very quickly, and they even covered return shipping. RMA memory stick, along with two more additional sticks that I ordered are installed and running well.

Ordering was easy and the part came… Ordering was easy and the part came quickly. I have not had it installed yet so I'm not sure if it works correctly or if it's the right part for the job, but everything else was great!