Misadvertised a price Misadvertised a price, wasted time and money dealing with their handling of the issue and then their customer serviced promised to call back but never did. Don't deal with these people.

Merchant does not clearly define … Merchant does not clearly define product condition on site. "New" appears to have two groupings according to their support department, and you have to know how they SKU their inventory to know which is which. - appearently These are New Bulk / New Open Box Switch(s), which were used as test purpose, which to me does not indicate NEW. - From their Support Department: New Retail Factory Sealed products end with "-F" after the MPN. New Bulk / New Open Box products end with "-N" after the MPN. Hopefully this will help other buyers to make their decision.

Customer Service?? NOT Tried to cancel the order once i noticed 1 TB on a drive had changed to a 500 GB with a price of $110.00. The tech rep, said "it was clearly marked, YADA" and to return just refuse the shipment. The there is a 25% restocking fee. The rep was a pain, couldn't understand him for the most part. Told him he was loosing a customer. Yeah, right, sure! I'll buy from someone with acceptable practices and policies.

Ordered two 16G server memory sticks Ordered two 16G server memory sticks, and one started to have issues. Requested RMA, which was handled very quickly, and they even covered return shipping. RMA memory stick, along with two more additional sticks that I ordered are installed and running well.

We ordered drives it said was in stock… We ordered drives that were in stock on 11/25/19. Received a confirmation but never have we received the items ordered. After emailing, trying chat that is never there and calling, still no response. Are you a real vendor or what?? Was there really stock?? Please someone let us know what is going on here!?!?!?! This is by far the worst service EVER.....