benjamin barry
AUDoesn't work I've been trying to purchase a gift card and have several times been declined on the site. but my credit card keeps showing the charges, and after multiple calls to my bank have confirmed there's no flag on my card. The charges are still pending on my account but there's no gift card. Can someone please contact me and respond to my emails.
Ozzie Chambers
GBJust purchased a GC on Turo for $256… Just purchased a GC on Turo for $256 with my Cap1 CC and the charged shoed as declined but my card immediately charged and I have no gift card, I've emailed support at launce gc, since you cannot talk to a human, but I needed this immediately to book a car for tomorrow. Now I have no gc or available credit to book the trip.
Dom Fattini
GBShould have read reviews…… Ordered a… Should have read reviews…… Ordered a $200 uber gift card on credit, long story short my credit card says the transaction went through and that my next due date is coming, meanwhile Launch Gift Cards maintains a standpoint that the charge never went through which makes no sense you can CLEARLY look into the computer and see that my charge did go through unless your using Windows Vista from 1999. I have never had a charge denied and even just paid off my credit card entirely and LGC says my transaction was declined even though I was charged and already made 1/4 payments on it. This is my own fault for bot reading the reviews I guess
No
GBNo customer service This company has the worst customer service I have ever experienced. When you reach out, an automated bot sends a message, which absolutely makes sense. However, it does say to reply to speak to a live individual. Responses never actually answer the question. They never want to actually help you. I will never purchase a gift card from this company again.
Tony Forester
GBContinuously declining credit card Continuously my declining credit card when trying to purchase gift cards. Capital One says they are approving the charges, but Launch is declining them. Tried multiple times, using different card numbers with the same results.