Problem resolved! I ordered 3 gift cards and had to come to the customer care center for assistance with 2 of them. They were very responsive and worked until all issues had been resolved. A great outcome!

Continuously declining credit card Continuously my declining credit card when trying to purchase gift cards. Capital One says they are approving the charges, but Launch is declining them. Tried multiple times, using different card numbers with the same results.

5 stars Able to sort my request within the hour! Communicative and fast in an error i had made.

As soon as I got them the needed… As soon as I got them the needed information they were able to find a gift card I had purchased that I deleted the confirmation email for.

I made an error in entering the email… I made an error in entering the email address. The staff kindly verified my order information and sent the gift card to the intended recipient. I'm grateful for their quick attention to helping me correct the error I made.