Just to prove the accuracy of NARVAR tracking… Just to prove the accuracy of your system: Narvar tracking says that my delivery was sent out Dec. 19th...today is Dec. 15th? Are you all precognitive? Earlier last month, you said my delivery left the warehouse Nov. 19th, when I contacted the company to get a refund because it never arrived, they said it never left the warehouse. Doesn't anyone produce shipping manifests anymore? I'm not a fan!

Outstanding business partner with ever increasing capabilities! Our company has been using Narvar's shipping notification service for years but recently began work to integrate more deeply and add return tracking and servicing. The Narvar team is responsive, helpful, and well-versed in their product and industry! While my team and I haven't had any issues with the platform or the team as of this review, and I feel confident from our interactions that any problems that arise will be resolved quickly! Narvar allows our customers to track both shipped goods and (soon!) their returns. While the shipping tool has been top-notch, the returns management piece is what we are the most excited about. This service will allow our customers to self-serve and know their return status at every step (reducing their need to call, chat or email). This is a win-win!

Maybe they should quit worrying about… Maybe they should quit worrying about webinars & blogs and just try to track packages. Never got any information.

A seamless experience for our… A seamless experience for our customers! Narvar has alleviated a great amount of time on our CS team by providing users an easy way to track and manage their orders. We previously could not do online returns, now our users can complete this themselves in a few minutes. The custom branded order management pages fit our needs very well.

with two different companies - items received at warehouse and never refunded with two different companies - items were returned in early to mid-January and I am still waiting on refunds to process over 4 weeks later. Not sure why brands are using such a horrible service. Clearly they are overwhelmed in their warehouses.