Narvar

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2.85
Based on 20 Reviews

5

40.00%

4

5.00%

3

5.00%

2

0.00%

1

50.00%
About Narvar

Narvar is a customer experience platform, powering the post-purchase experience for over 1,300 of the world's most-admired brands. Our mission is to simplify the everyday lives of consumers. We don’t deliver your package, but we partner with over 300 carriers around the world including UPS, FedEx, DHL, and your local postal service so you get the most accurate information in a way that’s easy to understand.

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Brittin
GB

A seamless experience for our… A seamless experience for our customers! Narvar has alleviated a great amount of time on our CS team by providing users an easy way to track and manage their orders. We previously could not do online returns, now our users can complete this themselves in a few minutes. The custom branded order management pages fit our needs very well.

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Lisa Visniesky
GB

Poor customer service I have not received my order, worst customer service. They said yesterday was a weather delay due to rain in Buffalo. Do not use them

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Jennifer
ES

Good service and amazing platform! Good service and amazing platform! I had a good experience using Narvar for returns, so an intuitive app and easy to connect to our System. The customer suponer provided was good kind and useful to solve all doubts that we had in the implementation stage!

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jpluttme
GB

Narvar tracking stinks Narvar tracking stinks. Why companies use this company rather than simply providing a tracking number from the carrier is beyond me. It's often much easier and more informative to track your packages the latter way.

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Celina Oh
GB

Narvar Returns & Exchanges on Shopify… Narvar Returns & Exchanges on Shopify is a dream. You can customize your returns experience with return rules, restrictions, exceptions, refund rules, restocking rules and more and manage and search returns all within the app in your Shopify admin. You can also set up user restrictions which has been very useful for us to allow our CS team to view and process returns, but not edit rules, etc. We have experienced issues with their order tracking but their support team is absolutely awesome and typically very responsive.

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