Narvar

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2.85
Based on 20 Reviews

5

40.00%

4

5.00%

3

5.00%

2

0.00%

1

50.00%
About Narvar

Narvar is a customer experience platform, powering the post-purchase experience for over 1,300 of the world's most-admired brands. Our mission is to simplify the everyday lives of consumers. We don’t deliver your package, but we partner with over 300 carriers around the world including UPS, FedEx, DHL, and your local postal service so you get the most accurate information in a way that’s easy to understand.

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Rebecca Kennedy
GB

Maybe they should quit worrying about… Maybe they should quit worrying about webinars & blogs and just try to track packages. Never got any information.

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Lisa Visniesky
GB

Poor customer service I have not received my order, worst customer service. They said yesterday was a weather delay due to rain in Buffalo. Do not use them

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Celina Oh
GB

Narvar Returns & Exchanges on Shopify… Narvar Returns & Exchanges on Shopify is a dream. You can customize your returns experience with return rules, restrictions, exceptions, refund rules, restocking rules and more and manage and search returns all within the app in your Shopify admin. You can also set up user restrictions which has been very useful for us to allow our CS team to view and process returns, but not edit rules, etc. We have experienced issues with their order tracking but their support team is absolutely awesome and typically very responsive.

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Stephyrizechan
ES

Efficient service! My experience with Narvar has been great so far. They have an intuitive platform that provides useful information for all its users. Narvar keeps you informed in real time of the status and location of the returns, which gives a feeling of confidence and autonomy.

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CB
GB

Worst tracking system ever I have ordered from a few different companies who use this as they’re tracking system and I have never once been able to get any information… I click on the link and the screen just stays blank.

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