Narvar tracking stinks Narvar tracking stinks. Why companies use this company rather than simply providing a tracking number from the carrier is beyond me. It's often much easier and more informative to track your packages the latter way.

failed to send me shipping label Said it would send me shipping label - never did - retailer had no means to fix or provide me label. It's not in junk folder and email is functioning. So no way to quickly get resolution. My trust in the retailer has plummeted because they are using this unresponsive platform for returns. Will likely not buy from them again

Efficient service! My experience with Narvar has been great so far. They have an intuitive platform that provides useful information for all its users. Narvar keeps you informed in real time of the status and location of the returns, which gives a feeling of confidence and autonomy.

with two different companies - items received at warehouse and never refunded with two different companies - items were returned in early to mid-January and I am still waiting on refunds to process over 4 weeks later. Not sure why brands are using such a horrible service. Clearly they are overwhelmed in their warehouses.

A seamless experience for our… A seamless experience for our customers! Narvar has alleviated a great amount of time on our CS team by providing users an easy way to track and manage their orders. We previously could not do online returns, now our users can complete this themselves in a few minutes. The custom branded order management pages fit our needs very well.