Narvar

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2.85
Based on 20 Reviews

5

40.00%

4

5.00%

3

5.00%

2

0.00%

1

50.00%
About Narvar

Narvar is a customer experience platform, powering the post-purchase experience for over 1,300 of the world's most-admired brands. Our mission is to simplify the everyday lives of consumers. We don’t deliver your package, but we partner with over 300 carriers around the world including UPS, FedEx, DHL, and your local postal service so you get the most accurate information in a way that’s easy to understand.

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Rebecca Kennedy
GB

Maybe they should quit worrying about… Maybe they should quit worrying about webinars & blogs and just try to track packages. Never got any information.

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Iva Bond
GB

Just to prove the accuracy of NARVAR tracking… Just to prove the accuracy of your system: Narvar tracking says that my delivery was sent out Dec. 19th...today is Dec. 15th? Are you all precognitive? Earlier last month, you said my delivery left the warehouse Nov. 19th, when I contacted the company to get a refund because it never arrived, they said it never left the warehouse. Doesn't anyone produce shipping manifests anymore? I'm not a fan!

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James P
GB

Excellent product. Our Narvar rep was very helpful in setting up our return rules and policies. The app helps alleviate frustration both with our customers as well as with our staff. Customers love the quick, guided authorization process, and our staff loves the ease of managing returns and refunds.

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Lisa Visniesky
GB

Poor customer service I have not received my order, worst customer service. They said yesterday was a weather delay due to rain in Buffalo. Do not use them

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Stephyrizechan
ES

Efficient service! My experience with Narvar has been great so far. They have an intuitive platform that provides useful information for all its users. Narvar keeps you informed in real time of the status and location of the returns, which gives a feeling of confidence and autonomy.

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