Our first month with CS Cart Here is a short but not a complete list of issues our team had with CS Cart within the first months of work: • The server installation manuals are not just not suitable for non-IT – those are outdated. If you want the CS Cart team to fix your issues and help you to install the program onto your server – you either pay or scream at your sales manager • A huge amount of crucial information is not available neither in the manuals nor in the videos • It took us 3 weeks (!) to get CS Cart to install us the program on our server – mainly because the employees simply do not check if everything works when they are finished • Our team spends 90% of the time in communication by explaining “what else” is not working • 504 Gateway is our companion whenever we work with back-end, at any time and for no reason • The packs CS Cart offers are not coherent – if they sell you a “lifetime” upgrade of the platform with a unique theme – you get the upgrades for the scheme only for 6 months. Later you either pay or enjoy bugs when your platform gets updates and your themes does not. Moreover, the platform is developed in such a way that any external themes will need a lot of adjustment after any upgrade if you want them to work correctly • The App which is offered in premium packs is only for the basic infrastructure, any add-ons (which you will need) – you will need to pay additionally • They delete and move your login data at any point of time without a warning, you understand this when you are kicked out of the platform in the middle of your work. The general problem with access rights is that you need to ask for them each time you discover you lack rights in your own program. Generally, we wanted to work with a Russian company (CS Cart is a Russian company) to save some of our programmers the language barrier – but we expected something at least close to the American service from a company selling its product globally. From our perspective, CS Cart is not interested in supporting customers and creating a great customer experience even during the trial period – simply said, you get what you pay for.

Very functional but not user friendly, particularly for the vendors Very functional Multi vendor marketplace but also very archaic - not at all intuitive. I needed help from an experienced developer at all times so it cost me a lot more to set up my website. My problem now is that the vendors will find this even more difficult to work with. I am actually quite embarrassed to present them with the vendor panel that they have to work with to list their products etc because it looks 20 years old! I know I will find it harder to attract and keep vendors because of this which is a serious problem because without them there is no marketplace. If CS-Cart focus their attention on creating an intuitive admin experience then this platform will be very workable. But if they don't do this quickly then I will probably regret my decision to buy their platform.

Has a prices page without prices Has a prices page without prices, just a webmail form you know is going to result in a hard sales call! Can't stand this type of website/company. If you can't be transparent about your pricing to your potential customers, you just know they are charging more than they can justify hence the requirement for hard sales tactics!

CS-CART Multi-Vendor platform I am using CS-CART one year until now all technical work went well with the Support Team. 1. reason for purchase to create high quality marketplace 2. CS-CART feature well enough to test your idea 3. If you love drag and drop, CS-CART definitely valuable 4. Value for money: lifetime licenses, or monthly subscription. Life-time licenses required upgrade subscription fees to keep your license update, troubleshooting that is positive features, additional cost tech support after a year is minimal if you keep your license upgraded, Quality of framework CS-CART has rich coding. It a quite a learning curve, documentation is also very useful. They don't give documentation for Seller separately, all in one master guide. I love their technical support responses are weekdays, they solve the issue fantastically, that is another reason I like using CS-CART. I recommend cs-cart multivendor for professional and commercial level. their framework intends to serve a large scale of the customer without switching 3rd party to expand your user base. Support Technically available subscription-based also credit pay as you go. CS-CART is a commercial level framework can load faster, variety of payment system, easy to integrate, but getting a PayPal commerce approved is harder from PayPal not CS-CART, STRIPE is a breeze! CS-CART offers global multi-vendor solutions. Recently they updated 4.12.2 lot of features and more improved platform . Is it value for money? (YES) Cost can be increase but less than what you paying to a competitor for a platform, basic marketplace cost way too much with a subscription plan with other parties, with CS-CART I was able to launch my dream platform without much coding experience and it's scalable!

Great marketplace solution We use CS-Cart MultiVendor Plus for about a year. Platform for itself has a lot of useful functionalities: managing goods, SEO, promos for customers. Huge asset is that its a low-code product - you can easily design interface or manage stores without coding. Onboarding process takes time because of these extended Multivendor possibilities but there is a lot of documentation and user forum where you can ask any question and once you understand the logic behind this product, you can get any answer just by yourself. We use separate checkout module (separate payment for each vendor) - gift certificates and discount coupons are not compatible with this module. Partially this limits vendors possibilities to make promotions for customers. Overall CS-Cart MultiVendor Plus definitely worth more than its price. I highly recommend this product if you plan to make a marketplace!