Our first month with CS Cart Here is a short but not a complete list of issues our team had with CS Cart within the first months of work: • The server installation manuals are not just not suitable for non-IT – those are outdated. If you want the CS Cart team to fix your issues and help you to install the program onto your server – you either pay or scream at your sales manager • A huge amount of crucial information is not available neither in the manuals nor in the videos • It took us 3 weeks (!) to get CS Cart to install us the program on our server – mainly because the employees simply do not check if everything works when they are finished • Our team spends 90% of the time in communication by explaining “what else” is not working • 504 Gateway is our companion whenever we work with back-end, at any time and for no reason • The packs CS Cart offers are not coherent – if they sell you a “lifetime” upgrade of the platform with a unique theme – you get the upgrades for the scheme only for 6 months. Later you either pay or enjoy bugs when your platform gets updates and your themes does not. Moreover, the platform is developed in such a way that any external themes will need a lot of adjustment after any upgrade if you want them to work correctly • The App which is offered in premium packs is only for the basic infrastructure, any add-ons (which you will need) – you will need to pay additionally • They delete and move your login data at any point of time without a warning, you understand this when you are kicked out of the platform in the middle of your work. The general problem with access rights is that you need to ask for them each time you discover you lack rights in your own program. Generally, we wanted to work with a Russian company (CS Cart is a Russian company) to save some of our programmers the language barrier – but we expected something at least close to the American service from a company selling its product globally. From our perspective, CS Cart is not interested in supporting customers and creating a great customer experience even during the trial period – simply said, you get what you pay for.

Very good solution to quickly and easily build an online marketplace CS Cart Multivendor provides the complete marketplace environment and structure by default, so you can start to build and run your own online marketplace. It provides for example a vendor onboarding system where vendors can apply for a vendor account, easy way to upload products, options for different product categories, filter options, a lot of different payment methods and the possibility to distribute payments from customers between vendors and the marketplace owner. Pros: - fair price for a marketplace system - it offers all the features you need to build and run an online marketplace - large network of (third party) companies that provide add ons for multivendor and offer them for a fair price - great support from CS Cart support team - high flexibility Cons: - the entry into the complex system is a bit complicated at the beginning, so it will take time to understand the logic behind the backend and the interplay with the frontend. CS Cart offers a lot of good tutorials to get into it, but what would had helped us at the beginning would be a starting tutorial which provides a general overview before getting into details. - more payment methods for stripe connect by default would be good (e.g. Klarna etc.). What is still to be mentioned from our point of view and we would have liked to know in advance: - The less add ons, especially from third parties, the better. Otherwise bugs can occur during the upgrade if the add ons are not (yet) compatible with the newer versions of Multivendor. - We regretted a little bit to have chosen a third party theme. Not in terms of design, but there were always bugs in the design of the frontend after we upgraded because the third party themes are not always adapted to newer versions of Multivendor. Conclusion: All in all, if we had to choose an online marketplace software again with today's knowledge, we would choose Multivendor again.

CS-Cart Multi-Vendor a robust platform for online marketplaces CS-Cart Multi-Vendor, when is worth to be mentioned as one the robust platform which have been able to provide a marketplace for every entrepreneur. It is without doubt a great and satisfying platform for online marketplaces for virtually all kind of products. However, it is not for everyone in every economy. It requires a well-developed financial system especially for payment systems whether local or international which need to be mentioned at the very beginning of the sales process. One should know programming or have a developer on board to be able to develop your own add-on for adding any particular functionality. Otherwise, be prepared to spend on readily developed add-ons and which still not customized. Nevertheless, CS Cart is an excellent platform, opening tons of possibilities for creating a great marketplace. On one hand, the main highlight to mention it is that there is an excellent CS-Cart support team which responds quickly and clearly when you face any problem. On other hand, there is also a nice community on a forum, which is really helpful. However, if you don’t have enough financial resources, CS-Cart and all its add-ons may be disappointing in many areas, and unfortunately it has been our case. It is very challenging to see the platform bringing in new functionalities with a new version incompatible with existing add-ons or themes. If you accept to upgrade, you lose some of the add-ons which need to be deleted or stopped or even cause a total malfunction of the whole platform. If there is any customization and you upgrade the platform, it can be lost forever or requires you to spend more money for a new one. Furthermore, many CS-Cart third party developers their add-ons are not compatibles even when they seem to be complementary. It has been a challenge and a really time and money consuming process. Most important pros: - Great experience in the market; - Great support team; - Helpful community on forum; - Many add-ons and Themes to choose from. - The marketplace will always look professional. Most important cons: - Too much frequent upgrades causing existing customizations, add-ons and Themes not working properly as main consequence of waste of money in case you ought to hire the support teams for both CS-Cart and its third party developers; - It is very costly to integrate CS-Cart platform with any other systems (like payment provider etc.) because of its constant upgrades which go with incompatibilities. My overall rate is average, because it has been disappointing for us to accommodate all the changes within CS-Cart platform and its third party add-ons and themes.

Use this for a ecommerce site/web… Use this for a ecommerce site/web design. Love the ease of use and modifications I can make very quickly to website. I can even insert my own code to be able to have my own stuff I need and they make it very easy to use. Customer support is great and has always been timely in responses. I've tried a few other carts and love this one the most. The cost can be alittle high at times. But they do have promotions and coupons that can help with that. They provide regular updates that also help and listen to the community for some of there updates. Overall i'm still happy with them and have been using them now for around 8 years.

Cs-Cart Multi Vendor new experience We’ve been using Cs-Cart for our company website since 2014. In 2016 we started to share our large design database with our clients through the multi-store feature and it has been very successful. In a few weeks from now we will launch our multi-vendor site. Setting pages, adding products, managing vendors & payments are easy tasks. Backend management access from a mobile phone is as easy as being on a PC, thanks to a great responsive theme. Cs-Cart team has always been on the spot anytime we had questions or needed technical help. All Cs-Cart versions are being updated on a regular basis. Every update always bring more features and greater user experience. All this to say we’re very satisfied using Cs-Cart and we’ll keep on growing our business using it.