It works for what I need. The software has changed a lot since I got it. It has definitely gotten better and easier to use and more flexible. I have never used any other platform, so I can't compare it to others. It works for what I need. I like the fact that I can install the software on my own server. There are a lot of add-ons and those developers are very helpful and easy to work with. I keep finding new things that I can add to help improve my business. Customer support has always been very fast and friendly. They are doing a better job at explaining how to fix the issue instead of just solving it, which makes it easier to understand if I were to have the same or similar issue again. Since this is my first and only shopping cart, it was not very user-friendly and easy to set up and use. At times it became quite complicated to use. The documentation is sometimes outdated and hard to understand. They need to do a better job of showing instead of just telling. The how-to videos are really outdated and need to be refreshed.

Cs-Cart Multi Vendor new experience We’ve been using Cs-Cart for our company website since 2014. In 2016 we started to share our large design database with our clients through the multi-store feature and it has been very successful. In a few weeks from now we will launch our multi-vendor site. Setting pages, adding products, managing vendors & payments are easy tasks. Backend management access from a mobile phone is as easy as being on a PC, thanks to a great responsive theme. Cs-Cart team has always been on the spot anytime we had questions or needed technical help. All Cs-Cart versions are being updated on a regular basis. Every update always bring more features and greater user experience. All this to say we’re very satisfied using Cs-Cart and we’ll keep on growing our business using it.

Our first month with CS Cart Here is a short but not a complete list of issues our team had with CS Cart within the first months of work: • The server installation manuals are not just not suitable for non-IT – those are outdated. If you want the CS Cart team to fix your issues and help you to install the program onto your server – you either pay or scream at your sales manager • A huge amount of crucial information is not available neither in the manuals nor in the videos • It took us 3 weeks (!) to get CS Cart to install us the program on our server – mainly because the employees simply do not check if everything works when they are finished • Our team spends 90% of the time in communication by explaining “what else” is not working • 504 Gateway is our companion whenever we work with back-end, at any time and for no reason • The packs CS Cart offers are not coherent – if they sell you a “lifetime” upgrade of the platform with a unique theme – you get the upgrades for the scheme only for 6 months. Later you either pay or enjoy bugs when your platform gets updates and your themes does not. Moreover, the platform is developed in such a way that any external themes will need a lot of adjustment after any upgrade if you want them to work correctly • The App which is offered in premium packs is only for the basic infrastructure, any add-ons (which you will need) – you will need to pay additionally • They delete and move your login data at any point of time without a warning, you understand this when you are kicked out of the platform in the middle of your work. The general problem with access rights is that you need to ask for them each time you discover you lack rights in your own program. Generally, we wanted to work with a Russian company (CS Cart is a Russian company) to save some of our programmers the language barrier – but we expected something at least close to the American service from a company selling its product globally. From our perspective, CS Cart is not interested in supporting customers and creating a great customer experience even during the trial period – simply said, you get what you pay for.

Best Multi-Vendor Marketplace System During my research of selecting a Multi-Vendor platform for our new E-Commerce Marketplace I came across CS-Cart Multi-Vendor and after using the trial period to explore the features and doing custom development for the platform our team fell in love with how organized the code of the system is and it is a complete package which we needed. The system has all the features you can imagine for an E-commerce Marketplace. It is really easy to set up and their customer support is amazing. I got two licenses for CS-Cart and I am happy with my investment. You can say it a complete MVP if you are considering to start a marketplace to attract customers and investors then CS-Cart Multi-Vendor is the one you need.

Great marketplace solution We use CS-Cart MultiVendor Plus for about a year. Platform for itself has a lot of useful functionalities: managing goods, SEO, promos for customers. Huge asset is that its a low-code product - you can easily design interface or manage stores without coding. Onboarding process takes time because of these extended Multivendor possibilities but there is a lot of documentation and user forum where you can ask any question and once you understand the logic behind this product, you can get any answer just by yourself. We use separate checkout module (separate payment for each vendor) - gift certificates and discount coupons are not compatible with this module. Partially this limits vendors possibilities to make promotions for customers. Overall CS-Cart MultiVendor Plus definitely worth more than its price. I highly recommend this product if you plan to make a marketplace!